SBGA - Small Business Growth Alliance

Natalie

2019-10-23

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5 Very helpful!

Very helpful!...

Very helpful!

SBGA - Small Business Growth Alliance

Jeanne

2019-10-23

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5 Everyone was very helpful

Everyone was very helpful...

Everyone was very helpful

SBGA - Small Business Growth Alliance

Betsy

2019-10-23

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3 Your customer service rep, Shawny (Last name removed to protect privacy) was outstanding!! No directing me to 2 or 3 other people only to not have my questions answered. She was a pleasure to deal with.

Your customer service rep, Shawny (Last name removed to protect privacy) was outstanding!! No directing me to 2 or 3 other people only...

Your customer service rep, Shawny (Last name removed to protect privacy) was outstanding!! No directing me to 2 or 3 other people only to not have my questions answered. She was a pleasure to deal with.

SBGA - Small Business Growth Alliance

Susan

2019-10-23

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5 Lewis Z. was very courteous and helpful when dealing with my issues. He explained the actions and policies very politely. I appreciated his attempts to resolve an issue that ended up being out of both of our hands.

Lewis Z. was very courteous and helpful when dealing with my issues. He explained the actions and policies very politely. I appreciated his attempt...

Lewis Z. was very courteous and helpful when dealing with my issues. He explained the actions and policies very politely. I appreciated his attempts to resolve an issue that ended up being out of both of our hands.

SBGA - Small Business Growth Alliance

URSULA

2019-10-22

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5 Good customer service

Good customer service...

Good customer service

SBGA - Small Business Growth Alliance

Dionne

2019-10-22

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5 Debbie was very helpful. I have been dealing with an issue with First Data Global Leasing for several days. I have spoke with Clover, First Data, First Data Global Leasing and Merchant Services and I was very frustrated. First Data Global Leasing had been billing my company $38.36 every month for 5 years for a lease that was terminated in December 2014. I couldn't get an answer and every time I called FDGL I couldn't get anywhere because I didn't have a merchant id. Finally, I got Debbie after calling Merchant Services 5 times in 2 weeks. Debbie realized that this was on a previous lease and conference called FDGL and we were able to find out what was going on. I am waiting on FDGL to resolve this, but I am very grateful that Debbie took the initiative to help me. I would highly recommend her to anyone - her customer service skills and knowledge are outstanding.

Debbie was very helpful. I have been dealing with an issue with First Data Global Leasing for several days. I have spoke with Clover, First Data, Fi...

Debbie was very helpful. I have been dealing with an issue with First Data Global Leasing for several days. I have spoke with Clover, First Data, First Data Global Leasing and Merchant Services and I was very frustrated. First Data Global Leasing had been billing my company $38.36 every month for 5 years for a lease that was terminated in December 2014. I couldn't get an answer and every time I called FDGL I couldn't get anywhere because I didn't have a merchant id. Finally, I got Debbie after calling Merchant Services 5 times in 2 weeks. Debbie realized that this was on a previous lease and conference called FDGL and we were able to find out what was going on. I am waiting on FDGL to resolve this, but I am very grateful that Debbie took the initiative to help me. I would highly recommend her to anyone - her customer service skills and knowledge are outstanding.