Reviews Management

SBGA - Small Business Growth Alliance
Adam
2018-09-11
5 After a very frustrating exchange of emails with PCI Toolkit compliance I contacted SBGA. Valerie V. responded and helped me through the entire process, quickly and professionally. She mad a frustrated customer happy. As we say in Hawaii....Mahalo!
After a very frustrating exchange of emails with PCI Toolkit compliance I contacted SBGA. Valerie V. responded and helped me through the entire proce...

After a very frustrating exchange of emails with PCI Toolkit compliance I contacted SBGA. Valerie V. responded and helped me through the entire process, quickly and professionally. She mad a frustrated customer happy. As we say in Hawaii....Mahalo!

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SBGA - Small Business Growth Alliance
Kari
2018-09-11
5 My question was answered quickly and efficiently.
My question was answered quickly and efficiently....

My question was answered quickly and efficiently.

SBGA - Small Business Growth Alliance
Sandra
2018-09-11
4 Shawny M. Customer Service Specialist was efficient, professional and very courteous. She went above and beyond the call of duty in assisting me which was very refreshing. If I should have the luxury of entering an extension number to only be assisted by her, I would. The added bonus was that she did not have a foreign accent which resulted in having my matter resolved quicker.
Shawny M. Customer Service Specialist was efficient, professional and very courteous. She went above and beyond the call of duty in assisting me which...

Shawny M. Customer Service Specialist was efficient, professional and very courteous. She went above and beyond the call of duty in assisting me which was very refreshing. If I should have the luxury of entering an extension number to only be assisted by her, I would. The added bonus was that she did not have a foreign accent which resulted in having my matter resolved quicker.

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SBGA - Small Business Growth Alliance
Jean
2018-09-11
5 Shawny was patient, helpful, and courteous, and gave me clear easy to follow instructions. I usually dread any of these tasks I have to do on the computer, but her good humor and friendly manner made the task easy.
Shawny was patient, helpful, and courteous, and gave me clear easy to follow instructions. I usually dread any of these tasks I have to do on the comp...

Shawny was patient, helpful, and courteous, and gave me clear easy to follow instructions. I usually dread any of these tasks I have to do on the computer, but her good humor and friendly manner made the task easy.

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SBGA - Small Business Growth Alliance
Adriana
2018-09-10
5 Debbie is amazing, professional, and very helpful you are all Very lucky to have on your team.
Debbie is amazing, professional, and very helpful you are all Very lucky to have on your team....

Debbie is amazing, professional, and very helpful you are all Very lucky to have on your team.

SBGA - Small Business Growth Alliance
Hannah
2018-09-10
3 Kat was extremely helpful and pleasant to work with. She answered my questions promptly and thoroughly and was able to direct me to the appropriate party with no difficulty. While the issue I called about has yet to be resolved, the customer service aspect was excellent. We'll have to see how Clover handles the issue I contacted them regarding, but as far as customer service goes they were actually quite exceptional.
Kat was extremely helpful and pleasant to work with. She answered my questions promptly and thoroughly and was able to direct me to the appropriate pa...

Kat was extremely helpful and pleasant to work with. She answered my questions promptly and thoroughly and was able to direct me to the appropriate party with no difficulty. While the issue I called about has yet to be resolved, the customer service aspect was excellent. We'll have to see how Clover handles the issue I contacted them regarding, but as far as customer service goes they were actually quite exceptional.

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SBGA - Small Business Growth Alliance
TYLER
2018-09-10
5 Very Helpful, helped me through the process quickly.
Very Helpful, helped me through the process quickly....

Very Helpful, helped me through the process quickly.

SBGA - Small Business Growth Alliance
Lisa
2018-09-07
1 Had too wait much to long for someone to call us back about replacing our terminal .
Had too wait much to long for someone to call us back about replacing our terminal ....

Had too wait much to long for someone to call us back about replacing our terminal .

SBGA - Small Business Growth Alliance
Patti
2018-09-06
5 Always a pleasure to talk to your customer service. They are so pleasant and helpful.
Always a pleasure to talk to your customer service. They are so pleasant and helpful....

Always a pleasure to talk to your customer service. They are so pleasant and helpful.

SBGA - Small Business Growth Alliance
Rita
2018-09-06
5 Kelly was very helpful in getting my merchant statement to me today. She offered to send me subsequent statements on the 3rd of each month which is very helpful.
Kelly was very helpful in getting my merchant statement to me today. She offered to send me subsequent statements on the 3rd of each month which is v...

Kelly was very helpful in getting my merchant statement to me today. She offered to send me subsequent statements on the 3rd of each month which is very helpful.

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