• SBGA - Small Business Growth Alliance

    Elaine

    2017-05-04
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    5 Kat was professional and easy to understand. She found out the information that I needed and forwarded the info with a phone call to me promptly. Thank-you Kat!!!!
    Verified & Credible

    Kat was professional and easy to understand. She found out the information that I needed and forwarded the info with a phone call to me promptly. Th...

    Kat was professional and easy to understand. She found out the information that I needed and forwarded the info with a phone call to me promptly. Thank-you Kat!!!!

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  • SBGA - Small Business Growth Alliance

    Tina

    2017-05-04
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    5 I received immediate and expedited response to my issue. Kat L. was very pleasant and professional. She followed through with a very satisfactory resolution.
    Verified & Credible

    I received immediate and expedited response to my issue. Kat L. was very pleasant and professional. She followed through with a very satisfactory re...

    I received immediate and expedited response to my issue. Kat L. was very pleasant and professional. She followed through with a very satisfactory resolution.

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  • SBGA - Small Business Growth Alliance

    Paul

    2017-05-03
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    5 My question about our account was handled quickly, professionally and courteously.
    Verified & Credible

    My question about our account was handled quickly, professionally and courteously....

    My question about our account was handled quickly, professionally and courteously.

  • SBGA - Small Business Growth Alliance

    Debbie

    2017-05-02
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    5 Daisy was very kind and helpful. I did follow up on Monday as she suggested and hopefully working with Holly the issue discussed will be resolved. Thank you
    Verified & Credible

    Daisy was very kind and helpful. I did follow up on Monday as she suggested and hopefully working with Holly the issue discussed will be resolved. Tha...

    Daisy was very kind and helpful. I did follow up on Monday as she suggested and hopefully working with Holly the issue discussed will be resolved. Thank you

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  • SBGA - Small Business Growth Alliance

    mary

    2017-04-28
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    5 Luis was so helpful in the installation of my new credit credit card machine--patient, considerate and thanks to him the machine is functioning well
    Verified & Credible

    Luis was so helpful in the installation of my new credit credit card machine--patient, considerate and thanks to him the machine is functioning well...

    Luis was so helpful in the installation of my new credit credit card machine--patient, considerate and thanks to him the machine is functioning well

  • SBGA - Small Business Growth Alliance

    Karen

    2017-04-27
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    5 Prompt answer to my question.
    Verified & Credible

    Prompt answer to my question....

    Prompt answer to my question.

  • SBGA - Small Business Growth Alliance

    Karen

    2017-04-27
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    5 Prompt answer to my question.
    Verified & Credible

    Prompt answer to my question....

    Prompt answer to my question.

  • SBGA - Small Business Growth Alliance

    Paul

    2017-04-24
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    5 Called and received very professional and courteous service
    Verified & Credible

    Called and received very professional and courteous service...

    Called and received very professional and courteous service

  • SBGA - Small Business Growth Alliance

    Kristi

    2017-04-18
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    3 The customer service representatives are always very nice, but there are too many menu choices to go through to speak with someone! Today I was on the phone for about 30 minutes I started with customer service was transferred to a tech support person who was hard to understand after him asking me the same questions several times he realized he couldn't help me and needed to transfer me back to customer service! So after 30 min. my problem still isn't resolved because I wasn't transferred to the right department and I didn't have time to wait on hold any longer!
    Verified & Credible

    The customer service representatives are always very nice, but there are too many menu choices to go through to speak with someone! Today I was on the...

    The customer service representatives are always very nice, but there are too many menu choices to go through to speak with someone! Today I was on the phone for about 30 minutes I started with customer service was transferred to a tech support person who was hard to understand after him asking me the same questions several times he realized he couldn't help me and needed to transfer me back to customer service! So after 30 min. my problem still isn't resolved because I wasn't transferred to the right department and I didn't have time to wait on hold any longer!

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  • SBGA - Small Business Growth Alliance

    phylis

    2017-04-18
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    3 The people I spoke to, both times, (I was cut off the first time) were helpful and resolved the problem. Your recordings although I'm sure all the blather is necessary are extremely long and boring, especially if you have to listen to them over and over.
    Verified & Credible

    The people I spoke to, both times, (I was cut off the first time) were helpful and resolved the problem. Your recordings although I'm sure all the bl...

    The people I spoke to, both times, (I was cut off the first time) were helpful and resolved the problem. Your recordings although I'm sure all the blather is necessary are extremely long and boring, especially if you have to listen to them over and over.

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