SBGA - Small Business Growth Alliance

Jim

2025-06-26

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5 Worked with Freida R and she did a great job. Answered all questions promptly and moved me to a new rate plan.

Worked with Freida R and she did a great job. Answered all questions promptly and moved me to a new rate plan....

Worked with Freida R and she did a great job. Answered all questions promptly and moved me to a new rate plan.

SBGA - Small Business Growth Alliance

Christina

2025-06-11

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5 YASNILE D, was a great help today, very informative and willing to answer any questions I had.

YASNILE D, was a great help today, very informative and willing to answer any questions I had....

YASNILE D, was a great help today, very informative and willing to answer any questions I had.

SBGA - Small Business Growth Alliance

Judith

2025-06-10

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5 Yasnile D. was very helpful, by explaining what to do, make changes to account and was very patience. You have a jewel in your company.

Yasnile D. was very helpful, by explaining what to do, make changes to account and was very patience. You have a jewel in your company....

Yasnile D. was very helpful, by explaining what to do, make changes to account and was very patience. You have a jewel in your company.

SBGA - Small Business Growth Alliance

Shawn

2025-06-10

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5 Excellent customer service!

Excellent customer service!...

Excellent customer service!

SBGA - Small Business Growth Alliance

Morgan

2025-06-06

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3 I would rate the company overall like a 2 because it doesn't seem you can ever get clear instructions on the process, you talk to 300 people to get what you need and are passed from person to person. However, YASNILE D was AWESOME on the phone and answered several of my questions. She was quick and went to research the questions I had. She was amazing! The rest of the company though has some improving to do - strive to be more like YASNILE D.

I would rate the company overall like a 2 because it doesn't seem you can ever get clear instructions on the process, you talk to 300 people to get wh...

I would rate the company overall like a 2 because it doesn't seem you can ever get clear instructions on the process, you talk to 300 people to get what you need and are passed from person to person. However, YASNILE D was AWESOME on the phone and answered several of my questions. She was quick and went to research the questions I had. She was amazing! The rest of the company though has some improving to do - strive to be more like YASNILE D.

SBGA - Small Business Growth Alliance

Mindy

2025-06-05

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5 She was very polite and answered all of my questions. She was very quick to help with the issue I was having and fixed it within minutes of answering the call.

She was very polite and answered all of my questions. She was very quick to help with the issue I was having and fixed it within minutes of answering ...

She was very polite and answered all of my questions. She was very quick to help with the issue I was having and fixed it within minutes of answering the call.

SBGA - Small Business Growth Alliance

Bren

2025-06-05

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5 Change of banking account

Change of banking account...

Change of banking account

SBGA - Small Business Growth Alliance

Katelin

2025-06-04

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5 Kat was great and very patient. She answered all of my questions!

Kat was great and very patient. She answered all of my questions!...

Kat was great and very patient. She answered all of my questions!

SBGA - Small Business Growth Alliance

Gary

2025-06-04

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5 YASNILE D was excellent walked me through to corrent my issue, andwered all my questions and made me feel comfortable

YASNILE D was excellent walked me through to corrent my issue, andwered all my questions and made me feel comfortable...

YASNILE D was excellent walked me through to corrent my issue, andwered all my questions and made me feel comfortable

SBGA - Small Business Growth Alliance

TY

2025-06-04

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5 The customer service support from Frida R to address and update access to our online accounts was great.

The customer service support from Frida R to address and update access to our online accounts was great....

The customer service support from Frida R to address and update access to our online accounts was great.