SBGA - Small Business Growth Alliance

Dan

2022-01-06

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1 Every time I call for any assistance the first people I speak with aren’t very helpful. It seems that they don’t know much about the system or what I’m talking about. Almost sounds lazy like they are trying to find a way to tell me NO just to get me to go away. So then I have to name drop people I’ve first spoke with like Nick Zorne that have been huge help for me in the pass. Once I get pass the first person. Then YES very helpful.

Every time I call for any assistance the first people I speak with aren’t very helpful. It seems that they don’t know much about the system or wha...

Every time I call for any assistance the first people I speak with aren’t very helpful. It seems that they don’t know much about the system or what I’m talking about. Almost sounds lazy like they are trying to find a way to tell me NO just to get me to go away. So then I have to name drop people I’ve first spoke with like Nick Zorne that have been huge help for me in the pass. Once I get pass the first person. Then YES very helpful.

SBGA - Small Business Growth Alliance

Marlene

2022-01-05

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4 Shawny was very helpful to me. My account was canceled without any warnings while I still have an open bach of $1000 worth of sale. My bank cancelled my account and i spoke to somebody telling the situation and they told me to just send in the new void check when I get it and they still closed the account just because they couldn't processed one payment when I have $1200 that was supposed to be deposited to the account by them. So i have a balance owes to me, yet they canceled my account for non payment. Really?

Shawny was very helpful to me. My account was canceled without any warnings while I still have an open bach of $1000 worth of sale. My bank cancelled ...

Shawny was very helpful to me. My account was canceled without any warnings while I still have an open bach of $1000 worth of sale. My bank cancelled my account and i spoke to somebody telling the situation and they told me to just send in the new void check when I get it and they still closed the account just because they couldn't processed one payment when I have $1200 that was supposed to be deposited to the account by them. So i have a balance owes to me, yet they canceled my account for non payment. Really?

SBGA - Small Business Growth Alliance

Amber

2022-01-05

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5 Katia was wonderful! She was extremely helpful and gave me all of the information that I needed!

Katia was wonderful! She was extremely helpful and gave me all of the information that I needed!...

Katia was wonderful! She was extremely helpful and gave me all of the information that I needed!

SBGA - Small Business Growth Alliance

bruce

2022-01-04

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5 Excellent service

Excellent service...

Excellent service

SBGA - Small Business Growth Alliance

Amber

2022-01-04

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5 Shawny was wonderful! She understood what I needed and was able to get everything I needed sent to me in a timely manner. Thank you!

Shawny was wonderful! She understood what I needed and was able to get everything I needed sent to me in a timely manner. Thank you!...

Shawny was wonderful! She understood what I needed and was able to get everything I needed sent to me in a timely manner. Thank you!

SBGA - Small Business Growth Alliance

Hitomi

2022-01-04

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4 Always a pleasure calling here. Andrew was very helpful with his phone call today. Sad to hear no more Josh, but glad that Ben is still around. It's nice to call a company and have a consistent person to talk to (especially when they are on the other side of the country...literally). I'd give Andrew 5 stars, but I haven't put him through enough to know whether he is actually worthy of that rating...ha ha! Hopefully he'll stick around long enough for me to find out!

Always a pleasure calling here. Andrew was very helpful with his phone call today. Sad to hear no more Josh, but glad that Ben is still around. It'...

Always a pleasure calling here. Andrew was very helpful with his phone call today. Sad to hear no more Josh, but glad that Ben is still around. It's nice to call a company and have a consistent person to talk to (especially when they are on the other side of the country...literally). I'd give Andrew 5 stars, but I haven't put him through enough to know whether he is actually worthy of that rating...ha ha! Hopefully he'll stick around long enough for me to find out!

SBGA - Small Business Growth Alliance

Tony

2022-01-03

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5 Answered questions and took care of the issue we were having.

Answered questions and took care of the issue we were having....

Answered questions and took care of the issue we were having.

SBGA - Small Business Growth Alliance

Wendy

2022-01-03

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5 I called to obtain help doing a refund for a client and Debbie was very cordial and helpful and I had it taken care of in minutes. Thank you!

I called to obtain help doing a refund for a client and Debbie was very cordial and helpful and I had it taken care of in minutes. Thank you!...

I called to obtain help doing a refund for a client and Debbie was very cordial and helpful and I had it taken care of in minutes. Thank you!

SBGA - Small Business Growth Alliance

Donald

2022-01-03

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5 Kat was wonderful

Kat was wonderful...

Kat was wonderful

SBGA - Small Business Growth Alliance

GARY

2022-01-03

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5 always helpful!! thank you!

always helpful!! thank you!...

always helpful!! thank you!