SBGA - Small Business Growth Alliance

Chibueze

2021-12-21

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5 Customer service representative was very attentive to my issues and did all she can to have the issues resolved.

Customer service representative was very attentive to my issues and did all she can to have the issues resolved....

Customer service representative was very attentive to my issues and did all she can to have the issues resolved.

SBGA - Small Business Growth Alliance

Janet

2021-12-21

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5 I have been having difficulty reaching tech support for our terminal that was not working properly. Shawny was extremely helpful in getting the tech on the phone and staying on the phone with me for about an hour to get this issue resolved. Unfortunately, we were unable to resolve the issue, through no fault of Shawny. She was patient and helped me understand what the text was asking me to do.

I have been having difficulty reaching tech support for our terminal that was not working properly. Shawny was extremely helpful in getting the tech ...

I have been having difficulty reaching tech support for our terminal that was not working properly. Shawny was extremely helpful in getting the tech on the phone and staying on the phone with me for about an hour to get this issue resolved. Unfortunately, we were unable to resolve the issue, through no fault of Shawny. She was patient and helped me understand what the text was asking me to do.

SBGA - Small Business Growth Alliance

Chibueze

2021-12-20

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5 Customer service representative was very attentive and patient and made sure the issue was resolved

Customer service representative was very attentive and patient and made sure the issue was resolved...

Customer service representative was very attentive and patient and made sure the issue was resolved

SBGA - Small Business Growth Alliance

mylee

2021-12-20

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5 thank you for all your help

thank you for all your help...

thank you for all your help

SBGA - Small Business Growth Alliance

Arthur

2021-12-17

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5 Solved my problem quickly

Solved my problem quickly...

Solved my problem quickly

SBGA - Small Business Growth Alliance

Chuck

2021-12-15

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4 Very nice interaction with Kat L answered all my questions and was very well versed in her job. Was a pleasure talking with her.

Very nice interaction with Kat L answered all my questions and was very well versed in her job. Was a pleasure talking with her....

Very nice interaction with Kat L answered all my questions and was very well versed in her job. Was a pleasure talking with her.

SBGA - Small Business Growth Alliance

Amanda

2021-12-15

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5 Shawny was extremely nice, patient, and helpful. One of the best customer service encounters I've ever had. And, of course, ALL of my issues were addressed and resolved prior to the end of the phone call. Thank you very much!

Shawny was extremely nice, patient, and helpful. One of the best customer service encounters I've ever had. And, of course, ALL of my issues were addr...

Shawny was extremely nice, patient, and helpful. One of the best customer service encounters I've ever had. And, of course, ALL of my issues were addressed and resolved prior to the end of the phone call. Thank you very much!

SBGA - Small Business Growth Alliance

Janice

2021-12-15

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5 Kay was very helpful and stayed with me on the phone until my issue was resolved

Kay was very helpful and stayed with me on the phone until my issue was resolved...

Kay was very helpful and stayed with me on the phone until my issue was resolved

SBGA - Small Business Growth Alliance

Shelby

2021-12-15

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5 I had some not so ordinary questions about gift cards and Kat took the time to find out the answers for me. Great experience.

I had some not so ordinary questions about gift cards and Kat took the time to find out the answers for me. Great experience....

I had some not so ordinary questions about gift cards and Kat took the time to find out the answers for me. Great experience.

SBGA - Small Business Growth Alliance

Loretta

2021-12-13

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5 Always so helpful and patient

Always so helpful and patient...

Always so helpful and patient