SBGA - Small Business Growth Alliance

Stan

2021-10-08

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5 Thank you Josh for helping refund the currency conversion fees to my customer 10 months after the sale. You handled it professionally and quickly.

Thank you Josh for helping refund the currency conversion fees to my customer 10 months after the sale. You handled it professionally and quickly....

Thank you Josh for helping refund the currency conversion fees to my customer 10 months after the sale. You handled it professionally and quickly.

SBGA - Small Business Growth Alliance

Al

2021-10-08

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5 Operator was a big help & very nice and easy to work with

Operator was a big help & very nice and easy to work with...

Operator was a big help & very nice and easy to work with

SBGA - Small Business Growth Alliance

Rocky

2021-10-07

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5 Above and beyond. I called regarding an authorization on a customers card and she was unable to locate the transaction while I was on the phone with her. Five minutes later she called me back stating she located it and answered all my questions. THANK YOU

Above and beyond. I called regarding an authorization on a customers card and she was unable to locate the transaction while I was on the phone with h...

Above and beyond. I called regarding an authorization on a customers card and she was unable to locate the transaction while I was on the phone with her. Five minutes later she called me back stating she located it and answered all my questions. THANK YOU

SBGA - Small Business Growth Alliance

Jennie

2021-10-07

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5 Very helpful and very very nice. I know customer service, It is hard to find someone these days that is great at there job: She is a keeper:

Very helpful and very very nice. I know customer service, It is hard to find someone these days that is great at there job: She is a keeper:...

Very helpful and very very nice. I know customer service, It is hard to find someone these days that is great at there job: She is a keeper:

SBGA - Small Business Growth Alliance

Ashiqul

2021-10-07

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5 Excellent service

Excellent service...

Excellent service

SBGA - Small Business Growth Alliance

Christy

2021-10-06

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4 This gentleman was so helpful, thorough, knows his stuff, patience, and very respectful! Helped me with my issue today and went back and finished something that was started a couple weeks ago that someone never finished and never called me back on. I appreciate Joshua VERY much today for his assistance !! Wonderful customer service!

This gentleman was so helpful, thorough, knows his stuff, patience, and very respectful! Helped me with my issue today and went back and finished some...

This gentleman was so helpful, thorough, knows his stuff, patience, and very respectful! Helped me with my issue today and went back and finished something that was started a couple weeks ago that someone never finished and never called me back on. I appreciate Joshua VERY much today for his assistance !! Wonderful customer service!

SBGA - Small Business Growth Alliance

KC

2021-10-06

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5 Customer Service Agent Shawny M. is professional, courteous, and thorough. I called in many times preferring to speak with Shawny because she understood my concerns and questions. I felt confident in her answers and that she would follow through to assist with what I needed. Shawny made my experience calling into customer service for help very pleasant and hope that her knowledge and skills are recognized. She defiantly exceeded my expectation.

Customer Service Agent Shawny M. is professional, courteous, and thorough. I called in many times preferring to speak with Shawny because she understo...

Customer Service Agent Shawny M. is professional, courteous, and thorough. I called in many times preferring to speak with Shawny because she understood my concerns and questions. I felt confident in her answers and that she would follow through to assist with what I needed. Shawny made my experience calling into customer service for help very pleasant and hope that her knowledge and skills are recognized. She defiantly exceeded my expectation.

SBGA - Small Business Growth Alliance

Alfred

2021-10-06

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5 Allways get great results from shawny very concerned and helpful and pleasant

Allways get great results from shawny very concerned and helpful and pleasant...

Allways get great results from shawny very concerned and helpful and pleasant

SBGA - Small Business Growth Alliance

Kristi

2021-10-06

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5 I had a question and Debbie helped me instantly!

I had a question and Debbie helped me instantly!...

I had a question and Debbie helped me instantly!

SBGA - Small Business Growth Alliance

Kris

2021-10-06

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5 I called SBGA this morning and spoke to Shawnee. She was very pleasant and very knowledgeable. She had to put me on hold for less than two minutes and was very apologetic about doing so. She answered my question and solved my issue in less than 5 minutes.

I called SBGA this morning and spoke to Shawnee. She was very pleasant and very knowledgeable. She had to put me on hold for less than two minutes an...

I called SBGA this morning and spoke to Shawnee. She was very pleasant and very knowledgeable. She had to put me on hold for less than two minutes and was very apologetic about doing so. She answered my question and solved my issue in less than 5 minutes.