SBGA - Small Business Growth Alliance

Barry

2021-09-15

• 
• 
• 
• 
• 

4 customer service was excellent when I closed this account

customer service was excellent when I closed this account...

customer service was excellent when I closed this account

SBGA - Small Business Growth Alliance

Katrina

2021-09-15

• 
• 
• 
• 
• 

5 Very Friendly & Helpful

Very Friendly & Helpful...

Very Friendly & Helpful

SBGA - Small Business Growth Alliance

Teresa

2021-09-15

• 
• 
• 
• 
• 

5 She was very helpful over the phone since we do not have service online.

She was very helpful over the phone since we do not have service online....

She was very helpful over the phone since we do not have service online.

SBGA - Small Business Growth Alliance

Jacob

2021-09-14

• 
• 
• 
• 
• 

1 I was completely happy with this company up until the point that my POS quit working. No reasonable options were available for me at the time and I was very unhappy with the lack of accountability on the company's part to make things right. Kat J was respectful, understanding, and very helpful today while closing out my account.

I was completely happy with this company up until the point that my POS quit working. No reasonable options were available for me at the time and I w...

I was completely happy with this company up until the point that my POS quit working. No reasonable options were available for me at the time and I was very unhappy with the lack of accountability on the company's part to make things right. Kat J was respectful, understanding, and very helpful today while closing out my account.

SBGA - Small Business Growth Alliance

ANA

2021-09-14

• 
• 
• 
• 
• 

5 Received the help I needed understanding my batch

Received the help I needed understanding my batch...

Received the help I needed understanding my batch

SBGA - Small Business Growth Alliance

Ron

2021-09-14

• 
• 
• 
• 
• 

5 Shawny is awesome to work with!

Shawny is awesome to work with!...

Shawny is awesome to work with!

SBGA - Small Business Growth Alliance

Tracilyn

2021-09-13

• 
• 
• 
• 
• 

4 I had a long hold time before I spoke to a representative. When Michael came on the line it took him a while to get the information I needed (he said his system was running slow). I had additional questions and he was able to give me the information I needed. 3 out of the last 5 times I called the representative could not give me the additional information I needed so kudos to Michael for being able to do it with no problem. I asked him how he was able to find the information I needed so that I could tell future representatives that didn't know how to find it where they could access it and he was very helpful and gave me all the information I needed

I had a long hold time before I spoke to a representative. When Michael came on the line it took him a while to get the information I needed (he said...

I had a long hold time before I spoke to a representative. When Michael came on the line it took him a while to get the information I needed (he said his system was running slow). I had additional questions and he was able to give me the information I needed. 3 out of the last 5 times I called the representative could not give me the additional information I needed so kudos to Michael for being able to do it with no problem. I asked him how he was able to find the information I needed so that I could tell future representatives that didn't know how to find it where they could access it and he was very helpful and gave me all the information I needed

SBGA - Small Business Growth Alliance

Lara

2021-09-13

• 
• 
• 
• 
• 

5 Michael R was very easy to understand and helpful!

Michael R was very easy to understand and helpful!...

Michael R was very easy to understand and helpful!