SBGA - Small Business Growth Alliance

Raul

2020-12-17

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5 Debbie used her knowledge to not give up on the POS clover troubleshooting even when the initial clover support gave only one option and was asking for a replacement. The 2nd level support came in per Debbies request and gave a proper solution that fixed the POS and saved the day.. Great work.

Debbie used her knowledge to not give up on the POS clover troubleshooting even when the initial clover support gave only one option and was asking fo...

Debbie used her knowledge to not give up on the POS clover troubleshooting even when the initial clover support gave only one option and was asking for a replacement. The 2nd level support came in per Debbies request and gave a proper solution that fixed the POS and saved the day.. Great work.

SBGA - Small Business Growth Alliance

Debbie

2020-12-15

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5 I had been struggling with my bank statement for several days. Called and spoke with Kat on 12/15/20. She was so pleasant and so very helpful. One of the things she was able to tell me right away what it was - the other she had to research. She researched the issue and called me back within an hour with the solution. I was so pleased to have someone on the other end of the phone that seemed genuinely willing to help. Kat is amazing! Don't let her go!!!

I had been struggling with my bank statement for several days. Called and spoke with Kat on 12/15/20. She was so pleasant and so very helpful. One o...

I had been struggling with my bank statement for several days. Called and spoke with Kat on 12/15/20. She was so pleasant and so very helpful. One of the things she was able to tell me right away what it was - the other she had to research. She researched the issue and called me back within an hour with the solution. I was so pleased to have someone on the other end of the phone that seemed genuinely willing to help. Kat is amazing! Don't let her go!!!

SBGA - Small Business Growth Alliance

Bob

2020-12-14

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5 Heather was very helpful and answered all my questions clearly and quickly.

Heather was very helpful and answered all my questions clearly and quickly....

Heather was very helpful and answered all my questions clearly and quickly.

SBGA - Small Business Growth Alliance

Ben

2020-12-11

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5 Getting a 4k charge back is a scary thing specially when your getting transfered from person to person but lewis steped up and stopped the transfers. Took the situation into his own hands and followed up and took care of the necessary phone calls great work thank you Luis!

Getting a 4k charge back is a scary thing specially when your getting transfered from person to person but lewis steped up and stopped the transfers. ...

Getting a 4k charge back is a scary thing specially when your getting transfered from person to person but lewis steped up and stopped the transfers. Took the situation into his own hands and followed up and took care of the necessary phone calls great work thank you Luis!