• SBGA - Small Business Growth Alliance

    Bonnie

    2018-11-02
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    5 I have no personal experience with your company BUT My customer service representative was amazing from start to finish.
    Verified & Credible

    I have no personal experience with your company BUT My customer service representative was amazing from start to finish....

    I have no personal experience with your company BUT My customer service representative was amazing from start to finish.

  • SBGA - Small Business Growth Alliance

    Susan

    2018-11-02
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    5 Deborah B. was more than helpful in explain what the fee was for and why it was helpful and important to my company. She was also very instrumental in going over, PCI Compliance and being sure that my company was compliant and then made sure that I had a Validation Certificate. I really appreciated how helpful she was.
    Verified & Credible

    Deborah B. was more than helpful in explain what the fee was for and why it was helpful and important to my company. She was also very instrumental ...

    Deborah B. was more than helpful in explain what the fee was for and why it was helpful and important to my company. She was also very instrumental in going over, PCI Compliance and being sure that my company was compliant and then made sure that I had a Validation Certificate. I really appreciated how helpful she was.

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  • SBGA - Small Business Growth Alliance

    Susan

    2018-11-01
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    5 Great service today on the phone. Very helpful and knowledgeable.
    Verified & Credible

    Great service today on the phone. Very helpful and knowledgeable....

    Great service today on the phone. Very helpful and knowledgeable.

  • SBGA - Small Business Growth Alliance

    Elizabeth

    2018-11-01
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    5 Joanna was very helpful and answered all my questions.
    Verified & Credible

    Joanna was very helpful and answered all my questions....

    Joanna was very helpful and answered all my questions.

  • SBGA - Small Business Growth Alliance

    Josh

    2018-11-01
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    5 Andrew was an amazing help... Couldnt be happier with my CC Processing experiences...
    Verified & Credible

    Andrew was an amazing help... Couldnt be happier with my CC Processing experiences......

    Andrew was an amazing help... Couldnt be happier with my CC Processing experiences...

  • SBGA - Small Business Growth Alliance

    mike

    2018-11-01
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    1 To hard to deal with. Can not get what I need done without jumping through a bunch hoops or demands.
    Verified & Credible

    To hard to deal with. Can not get what I need done without jumping through a bunch hoops or demands....

    To hard to deal with. Can not get what I need done without jumping through a bunch hoops or demands.

  • SBGA - Small Business Growth Alliance

    Summer

    2018-10-31
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    5 Kat was very personable and helpful.
    Verified & Credible

    Kat was very personable and helpful....

    Kat was very personable and helpful.

  • SBGA - Small Business Growth Alliance

    Emma

    2018-10-30
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    5 My issue was resolved in a timely manner.
    Verified & Credible

    My issue was resolved in a timely manner....

    My issue was resolved in a timely manner.

  • SBGA - Small Business Growth Alliance

    Linda

    2018-10-30
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    5 Excellent service always!
    Verified & Credible

    Excellent service always!...

    Excellent service always!

  • SBGA - Small Business Growth Alliance

    CHRISTY

    2018-10-30
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    5 SHAWNY M WAS AMAZING. SHE HAD GREAT PATIENCE AND TOOK THE TIME TO HELP ME WITH ALL MY QUESTIONS. I FELT APPRECIATED AND I DID NOT FEEL AT ALL LIKE A BURDEN WITH ALL MY QUESTIONS. I WAS GOING TO CANCEL SERVICE....BUT SHAWNY AND HER OUTSTANDING CUSTOMER SERVICE SKILL CHANGED MY MIND. SHE DESERVES AT THE VERY LEAST (IF I WERE HER MANAGER) A BONUS, MAYBE LUNCH..... I REALLY THINK ITS IMPORTANT TO MAKE SURE THAT WE TAKE CARE OF OUR EMPLOYEES WHO DO THEIR JOBS.... THEREFORE SHAWNY SHOULD RECEIVE SOMETHING FOR GOING ABOVE AND BEYOND. IF YOU NEED MORE DETAILS PLEASE FEEL FREE TO CONTACT ME.
    Verified & Credible

    SHAWNY M WAS AMAZING. SHE HAD GREAT PATIENCE AND TOOK THE TIME TO HELP ME WITH ALL MY QUESTIONS. I FELT APPRECIATED AND I DID NOT FEEL AT ALL LIKE A...

    SHAWNY M WAS AMAZING. SHE HAD GREAT PATIENCE AND TOOK THE TIME TO HELP ME WITH ALL MY QUESTIONS. I FELT APPRECIATED AND I DID NOT FEEL AT ALL LIKE A BURDEN WITH ALL MY QUESTIONS. I WAS GOING TO CANCEL SERVICE....BUT SHAWNY AND HER OUTSTANDING CUSTOMER SERVICE SKILL CHANGED MY MIND. SHE DESERVES AT THE VERY LEAST (IF I WERE HER MANAGER) A BONUS, MAYBE LUNCH..... I REALLY THINK ITS IMPORTANT TO MAKE SURE THAT WE TAKE CARE OF OUR EMPLOYEES WHO DO THEIR JOBS.... THEREFORE SHAWNY SHOULD RECEIVE SOMETHING FOR GOING ABOVE AND BEYOND. IF YOU NEED MORE DETAILS PLEASE FEEL FREE TO CONTACT ME.

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