Reviews Management

SBGA - Small Business Growth Alliance
Linda
2018-10-19
4 We had a communication error during processing. I called customer support to check to insure the customer was not charged twice for the same transaction. The call went smoothly, customer service was courteous and professional.
We had a communication error during processing. I called customer support to check to insure the customer was not charged twice for the same transact...

We had a communication error during processing. I called customer support to check to insure the customer was not charged twice for the same transaction. The call went smoothly, customer service was courteous and professional.

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SBGA - Small Business Growth Alliance
Taylor
2018-10-18
3 During my phone call the information I received was very helpful; however, I was supposed to receive a phone call back to be able to resolve a few more of my issues and never heard anything.
During my phone call the information I received was very helpful; however, I was supposed to receive a phone call back to be able to resolve a few mor...

During my phone call the information I received was very helpful; however, I was supposed to receive a phone call back to be able to resolve a few more of my issues and never heard anything.

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SBGA - Small Business Growth Alliance
Keith
2018-10-18
5 Andrew was very helpful and responsive
Andrew was very helpful and responsive...

Andrew was very helpful and responsive

SBGA - Small Business Growth Alliance
Shellee
2018-10-18
5 Andrew was very helpful, and suggested I send a copy of the invoice to customer service.
Andrew was very helpful, and suggested I send a copy of the invoice to customer service....

Andrew was very helpful, and suggested I send a copy of the invoice to customer service.

SBGA - Small Business Growth Alliance
Vickie
2018-10-18
5 After 4 days of trying to get the PCI compliance taken care of my agent Shawnee M. was amazing. She helped take the stress off of getting this done. This was my first experience doing this and it was rough. I can't thank her enough for her help.
After 4 days of trying to get the PCI compliance taken care of my agent Shawnee M. was amazing. She helped take the stress off of getting this done. T...

After 4 days of trying to get the PCI compliance taken care of my agent Shawnee M. was amazing. She helped take the stress off of getting this done. This was my first experience doing this and it was rough. I can't thank her enough for her help.

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SBGA - Small Business Growth Alliance
Doreen
2018-10-17
5 Joanna was a great customer service agent.
Joanna was a great customer service agent....

Joanna was a great customer service agent.

SBGA - Small Business Growth Alliance
Melodee
2018-10-17
5 My assistant was very helpful, patient and knowledgeable. She got an answer quickly for me.
My assistant was very helpful, patient and knowledgeable. She got an answer quickly for me....

My assistant was very helpful, patient and knowledgeable. She got an answer quickly for me.

SBGA - Small Business Growth Alliance
Amy
2018-10-17
5 I appreciate the polite promptness from Shawny in helping us get closer to resolving our issue.
I appreciate the polite promptness from Shawny in helping us get closer to resolving our issue....

I appreciate the polite promptness from Shawny in helping us get closer to resolving our issue.

SBGA - Small Business Growth Alliance
April
2018-10-17
5 My experience was not as painful as I thought it would be. Being a busy owner and stylist I have very liittle time. I found the service personable friendly and helpful.
My experience was not as painful as I thought it would be. Being a busy owner and stylist I have very liittle time. I found the service personable fri...

My experience was not as painful as I thought it would be. Being a busy owner and stylist I have very liittle time. I found the service personable friendly and helpful.

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SBGA - Small Business Growth Alliance
Naomi
2018-10-17
5 Good
Good...

Good