SBGA - Small Business Growth Alliance

Timothy

2017-08-05

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5 Great help!! Thank you!!

Great help!! Thank you!!...

Great help!! Thank you!!

SBGA - Small Business Growth Alliance

Susan

2017-08-04

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5 Contacting and talking with my Clover merchant services was a pleasant surprise. There wasn't an annoying long wait or any difficultly in speaking with them. So far I've been very happy with my Clover CC machine and hope to continue to do so. My customers like it too and frequently comment on how easy it is for them to use and see.

Contacting and talking with my Clover merchant services was a pleasant surprise. There wasn't an annoying long wait or any difficultly in speaking wit...

Contacting and talking with my Clover merchant services was a pleasant surprise. There wasn't an annoying long wait or any difficultly in speaking with them. So far I've been very happy with my Clover CC machine and hope to continue to do so. My customers like it too and frequently comment on how easy it is for them to use and see.

SBGA - Small Business Growth Alliance

B

2017-08-03

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5 The service provided by Sara M. and Juan Navarro was very outstandind and very professional. They both are dedicate employees and serve customers with personal care.

The service provided by Sara M. and Juan Navarro was very outstandind and very professional. They both are dedicate employees and serve customers with...

The service provided by Sara M. and Juan Navarro was very outstandind and very professional. They both are dedicate employees and serve customers with personal care.

SBGA - Small Business Growth Alliance

Gladys

2017-08-03

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2 This PCI Tool Kit Survey that your customers are to complete is poorly designed. Sometimes there is no "yes" or "no" response, it could simply be NA--doesn't apply. I purchase my credit card processing tools from Merchant Services and you're asking me the customer the technical questions on how the application works with our network. Ex: I purchased from you, CHARGE ANYWHERE, and the PCI Tool indicates they are in compliance. When I put in Merchant Services for JVC Bookstore, can't find anything to indicate whether your application is in compliance, with encryption... etc. This call I tried to split the two applications, same company, so survey results would not be grouped into one TASK required at the end. Can't do it unless I change company name. Frustrating, to say the least.

This PCI Tool Kit Survey that your customers are to complete is poorly designed. Sometimes there is no "yes" or "no" response, it could simply be NA-...

This PCI Tool Kit Survey that your customers are to complete is poorly designed. Sometimes there is no "yes" or "no" response, it could simply be NA--doesn't apply. I purchase my credit card processing tools from Merchant Services and you're asking me the customer the technical questions on how the application works with our network. Ex: I purchased from you, CHARGE ANYWHERE, and the PCI Tool indicates they are in compliance. When I put in Merchant Services for JVC Bookstore, can't find anything to indicate whether your application is in compliance, with encryption... etc. This call I tried to split the two applications, same company, so survey results would not be grouped into one TASK required at the end. Can't do it unless I change company name. Frustrating, to say the least.

SBGA - Small Business Growth Alliance

ROBERT

2017-08-03

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1 Someone was supposed to get back with me yesterday and they did not. When I tell someone I will get back with them I always do. And not with an email.

Someone was supposed to get back with me yesterday and they did not. When I tell someone I will get back with them I always do. And not with an email....

Someone was supposed to get back with me yesterday and they did not. When I tell someone I will get back with them I always do. And not with an email.

SBGA - Small Business Growth Alliance

Elaine

2017-07-31

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5 I Just started using this company and I am very impressed! Love it!

I Just started using this company and I am very impressed! Love it!...

I Just started using this company and I am very impressed! Love it!

SBGA - Small Business Growth Alliance

Jane

2017-07-31

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5 Great customer service

Great customer service...

Great customer service

SBGA - Small Business Growth Alliance

charles

2017-07-31

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5 The customer service representative I was talking with, took the time to contact other departments that would eventually solve my problem, would not give up trying to help me.

The customer service representative I was talking with, took the time to contact other departments that would eventually solve my problem, would not g...

The customer service representative I was talking with, took the time to contact other departments that would eventually solve my problem, would not give up trying to help me.