SBGA - Small Business Growth Alliance

Maryann

2024-02-06

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5 Christopher was very helpful and polite.

Christopher was very helpful and polite....

Christopher was very helpful and polite.

SBGA - Small Business Growth Alliance

Leah

2024-02-05

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5 I have had major issues this past week updating banking information with a new account and system switch with clover. It took days and multiple phone calls with 10+ people and re-routed phone calls to get the response I needed. I was thankful that I finally crossed paths with and was helped by Yasnile A. She was able to think critically and gather the information she needed to help me. She went above and beyond to follow up with me and get her management team involved to start to help to solve the issues I am currently having. Yasnile has exhibited exceptional customer service and is obviously an asset as an employee to your company.

I have had major issues this past week updating banking information with a new account and system switch with clover. It took days and multiple phone ...

I have had major issues this past week updating banking information with a new account and system switch with clover. It took days and multiple phone calls with 10+ people and re-routed phone calls to get the response I needed. I was thankful that I finally crossed paths with and was helped by Yasnile A. She was able to think critically and gather the information she needed to help me. She went above and beyond to follow up with me and get her management team involved to start to help to solve the issues I am currently having. Yasnile has exhibited exceptional customer service and is obviously an asset as an employee to your company.

SBGA - Small Business Growth Alliance

Kelly

2024-02-05

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4 YASNILE was a pleasure to work with and answered all of my questions! Great experience~

YASNILE was a pleasure to work with and answered all of my questions! Great experience~...

YASNILE was a pleasure to work with and answered all of my questions! Great experience~

SBGA - Small Business Growth Alliance

Michelle

2024-02-05

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5 Yasnile was very polite and helpful.

Yasnile was very polite and helpful....

Yasnile was very polite and helpful.

SBGA - Small Business Growth Alliance

Alexis

2024-02-01

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5 Your Customer Service Rep, Aidee Villegas, is amazing! She is professional but super sweet. Aidee is always able to help! I have called in several times for assistance and her great attitude and excellent service always makes my day better!

Your Customer Service Rep, Aidee Villegas, is amazing! She is professional but super sweet. Aidee is always able to help! I have called in several t...

Your Customer Service Rep, Aidee Villegas, is amazing! She is professional but super sweet. Aidee is always able to help! I have called in several times for assistance and her great attitude and excellent service always makes my day better!

SBGA - Small Business Growth Alliance

Lynn

2024-02-01

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5 Yasnile was wonderful and answered all my questions and was so nice and friendly!!

Yasnile was wonderful and answered all my questions and was so nice and friendly!!...

Yasnile was wonderful and answered all my questions and was so nice and friendly!!

SBGA - Small Business Growth Alliance

John

2024-02-01

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5 Berenice was top notch. She made a potentially frustrating call into a breeze. It was potentially frustrating because I thought she would have to put me through to Clover Technical support. No offense, the are beyond awful to deal with. I am still waiting for a new system and it must be over 2 weeks. If I don't get something in the next day or two, my business could be shut down because we are now having issues with our other station. Berenice is handling everything and after I asked that I not speak with technical support, she never even mentioned it again and listened to all my issues and is now in the process of handling it all.

Berenice was top notch. She made a potentially frustrating call into a breeze. It was potentially frustrating because I thought she would have to pu...

Berenice was top notch. She made a potentially frustrating call into a breeze. It was potentially frustrating because I thought she would have to put me through to Clover Technical support. No offense, the are beyond awful to deal with. I am still waiting for a new system and it must be over 2 weeks. If I don't get something in the next day or two, my business could be shut down because we are now having issues with our other station. Berenice is handling everything and after I asked that I not speak with technical support, she never even mentioned it again and listened to all my issues and is now in the process of handling it all.

SBGA - Small Business Growth Alliance

Margaret

2024-01-31

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4 Chris was informative and patient

Chris was informative and patient...

Chris was informative and patient

SBGA - Small Business Growth Alliance

Liz

2024-01-31

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5 Chris was very polite and helpful, and was able to resolve my problem quickly.

Chris was very polite and helpful, and was able to resolve my problem quickly....

Chris was very polite and helpful, and was able to resolve my problem quickly.

SBGA - Small Business Growth Alliance

MANDY

2024-01-31

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5 PRISCILLA IN TECH & CHRIS IN CUSTOMER SERVICE WERE BOTH VERY HELPFUL & PROFESSIONAL IM IMPRESSED WITH SPEED WITH WHICH I WAS HELPED & THE CUSTOMER SERVICE I RECEIVED WAS AMAZING THANKS SO MUCH

PRISCILLA IN TECH & CHRIS IN CUSTOMER SERVICE WERE BOTH VERY HELPFUL & PROFESSIONAL IM IMPRESSED WITH SPEED WITH WHICH I WAS HELPED & THE CUSTOMER...

PRISCILLA IN TECH & CHRIS IN CUSTOMER SERVICE WERE BOTH VERY HELPFUL & PROFESSIONAL IM IMPRESSED WITH SPEED WITH WHICH I WAS HELPED & THE CUSTOMER SERVICE I RECEIVED WAS AMAZING THANKS SO MUCH