• SBGA - Small Business Growth Alliance

    Christopher

    2023-12-13
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    5 I recently had the pleasure of experiencing a customer service interaction that went above and beyond my expectations, and I am thrilled to share my positive encounter with SBGA's exceptional customer support team. In all honesty, my previous experience had left much to be desired, often leaving me frustrated and dissatisfied. However, from the moment I spoke with Aidee she exhibited an unparalleled level of professionalism, empathy, and dedication. What struck me immediately was the genuine interest she showed in resolving my issue. Instead of a scripted response, I felt like I was having a personalized conversation with someone who truly cared about my concerns and the success of my business. Not only did Aidee patiently listen to my problem, but she also demonstrated a profound understanding of the issue at hand. Her knowledge of services was impressive, and she was able to provide clear and concise explanations, making the entire process feel effortless. Moreover, the speed at which my issue was resolved was remarkable. I expected a lengthy and frustrating process, but Aidee surpassed my expectations by swiftly addressing my concerns without compromising the quality of service. Thank you, for allowing Aidee to serve your customers setting the bar high, and reminding us of all that outstanding customer service is not just a slogan but a commitment. Keep up the fantastic work! Thanks, Aidee!!!!!
    Verified & Credible

    I recently had the pleasure of experiencing a customer service interaction that went above and beyond my expectations, and I am thrilled to share my p...

    I recently had the pleasure of experiencing a customer service interaction that went above and beyond my expectations, and I am thrilled to share my positive encounter with SBGA's exceptional customer support team. In all honesty, my previous experience had left much to be desired, often leaving me frustrated and dissatisfied. However, from the moment I spoke with Aidee she exhibited an unparalleled level of professionalism, empathy, and dedication. What struck me immediately was the genuine interest she showed in resolving my issue. Instead of a scripted response, I felt like I was having a personalized conversation with someone who truly cared about my concerns and the success of my business. Not only did Aidee patiently listen to my problem, but she also demonstrated a profound understanding of the issue at hand. Her knowledge of services was impressive, and she was able to provide clear and concise explanations, making the entire process feel effortless. Moreover, the speed at which my issue was resolved was remarkable. I expected a lengthy and frustrating process, but Aidee surpassed my expectations by swiftly addressing my concerns without compromising the quality of service. Thank you, for allowing Aidee to serve your customers setting the bar high, and reminding us of all that outstanding customer service is not just a slogan but a commitment. Keep up the fantastic work! Thanks, Aidee!!!!!

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  • SBGA - Small Business Growth Alliance

    Rosalynn

    2023-12-12
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    5 Yasnile did an excellent job solving my problem today. She was attentive and didn't disconnect until she was sure that I could do what I needed to do.
    Verified & Credible

    Yasnile did an excellent job solving my problem today. She was attentive and didn't disconnect until she was sure that I could do what I needed to do....

    Yasnile did an excellent job solving my problem today. She was attentive and didn't disconnect until she was sure that I could do what I needed to do.

  • SBGA - Small Business Growth Alliance

    Connie

    2023-12-08
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    5 Chris was really helpful in resolving my issue
    Verified & Credible

    Chris was really helpful in resolving my issue...

    Chris was really helpful in resolving my issue

  • SBGA - Small Business Growth Alliance

    Alex

    2023-12-01
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    5 Chris was very helpful guiding me through each of my questions. He was very respectful and efficient, knowing exactly what I was asking and what I needed and quickly provided the answers.
    Verified & Credible

    Chris was very helpful guiding me through each of my questions. He was very respectful and efficient, knowing exactly what I was asking and what I nee...

    Chris was very helpful guiding me through each of my questions. He was very respectful and efficient, knowing exactly what I was asking and what I needed and quickly provided the answers.

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  • SBGA - Small Business Growth Alliance

    El

    2023-11-27
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    5 She was wonderfully patient
    Verified & Credible

    She was wonderfully patient...

    She was wonderfully patient

  • SBGA - Small Business Growth Alliance

    Oliver

    2023-11-20
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    5 Yes
    Verified & Credible

    Yes...

    Yes

  • SBGA - Small Business Growth Alliance

    Jorge

    2023-11-13
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    5 The best customer support that I have interacted with in years. She was fantastic, give her a big bonus. She helped out our situation regarding my hacked account. Thank you .
    Verified & Credible

    The best customer support that I have interacted with in years. She was fantastic, give her a big bonus. She helped out our situation regarding my hac...

    The best customer support that I have interacted with in years. She was fantastic, give her a big bonus. She helped out our situation regarding my hacked account. Thank you .

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  • SBGA - Small Business Growth Alliance

    Jeffrey

    2023-11-09
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    5 Absolutely Excellent Service. Kat was quick and efficient. Very pleasant experience. Wonderful
    Verified & Credible

    Absolutely Excellent Service. Kat was quick and efficient. Very pleasant experience. Wonderful...

    Absolutely Excellent Service. Kat was quick and efficient. Very pleasant experience. Wonderful

  • SBGA - Small Business Growth Alliance

    Sediq

    2023-11-08
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    5 Customer Service Representative Aidee was the best. We had lot of issues and no one was able to answer it even Clover or SBGA customer service. She did pretty well job. We appreciate it.
    Verified & Credible

    Customer Service Representative Aidee was the best. We had lot of issues and no one was able to answer it even Clover or SBGA customer service. She di...

    Customer Service Representative Aidee was the best. We had lot of issues and no one was able to answer it even Clover or SBGA customer service. She did pretty well job. We appreciate it.

    Read More >>
  • SBGA - Small Business Growth Alliance

    alberto

    2023-11-06
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    5 He took the time to answer my specific questions, and walked me through on how to do a manual refund
    Verified & Credible

    He took the time to answer my specific questions, and walked me through on how to do a manual refund...

    He took the time to answer my specific questions, and walked me through on how to do a manual refund

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