SBGA - Small Business Growth Alliance

Scott

2015-07-29

• 
• 
• 
• 
• 

5 Customer service is excellent and rates are lower than I was previously paying.

Customer service is excellent and rates are lower than I was previously paying....

Customer service is excellent and rates are lower than I was previously paying.

SBGA - Small Business Growth Alliance

Christy

2015-07-28

• 
• 
• 
• 
• 

4 I called and went through A LOT of prompts only to be told that I need to call customer service. I asked for the number to call and it was the number I had called to begin with. I called back and chose not to go through the prompts. I hit zero and asked for customer service. Johnny Medina assisted me. He was professional, friendly and very timely. I really appreciated his assistance!

I called and went through A LOT of prompts only to be told that I need to call customer service. I asked for the number to call and it was the number...

I called and went through A LOT of prompts only to be told that I need to call customer service. I asked for the number to call and it was the number I had called to begin with. I called back and chose not to go through the prompts. I hit zero and asked for customer service. Johnny Medina assisted me. He was professional, friendly and very timely. I really appreciated his assistance!

SBGA - Small Business Growth Alliance

Marisol

2015-07-28

• 
• 
• 
• 
• 

4 Everything was great staff very friendly. I do however, find your answering machine a little overwhelming and people transferring your customers from one department to the other until you get to speak to the right person. Also many security questions, when obviously credit card machines are mostly used by employees, and in need of urgent assistance when the bosses aren't on site. I totally agree personal info should be secured, but maybe more accessible for us in management when we need help. Is common sense we will not have the bosses #ss or tx# etc. All I wanted was to figure out why our company machine opens by itself every night and then it won't print report technical support never answer. This is the reason why I requested assistance of getting a print report to send accounting.

Everything was great staff very friendly. I do however, find your answering machine a little overwhelming and people transferring your customers from ...

Everything was great staff very friendly. I do however, find your answering machine a little overwhelming and people transferring your customers from one department to the other until you get to speak to the right person. Also many security questions, when obviously credit card machines are mostly used by employees, and in need of urgent assistance when the bosses aren't on site. I totally agree personal info should be secured, but maybe more accessible for us in management when we need help. Is common sense we will not have the bosses #ss or tx# etc. All I wanted was to figure out why our company machine opens by itself every night and then it won't print report technical support never answer. This is the reason why I requested assistance of getting a print report to send accounting.

SBGA - Small Business Growth Alliance

Jaime

2015-07-28

• 
• 
• 
• 
• 

5 Very helpful and knowledgeable.

Very helpful and knowledgeable....

Very helpful and knowledgeable.

SBGA - Small Business Growth Alliance

Wanda

2015-07-24

• 
• 
• 
• 
• 

5 The experience I had was friendly and professional.

The experience I had was friendly and professional....

The experience I had was friendly and professional.

SBGA - Small Business Growth Alliance

Feng

2015-07-24

• 
• 
• 
• 
• 

5 Very Good thanks

Very Good thanks...

Very Good thanks

SBGA - Small Business Growth Alliance

randy

2015-07-23

• 
• 
• 
• 
• 

5 Gus did a great job. Very knowledgeable.

Gus did a great job. Very knowledgeable....

Gus did a great job. Very knowledgeable.

SBGA - Small Business Growth Alliance

Beth

2015-07-23

• 
• 
• 
• 
• 

5 As usual, top notch prompt friendly service!!!!

As usual, top notch prompt friendly service!!!!...

As usual, top notch prompt friendly service!!!!

SBGA - Small Business Growth Alliance

ines

2015-07-23

• 
• 
• 
• 
• 

5 the good customer service...

the good customer service......

the good customer service...