SBGA - Small Business Growth Alliance

Veronica

2022-08-18

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5 Katia Garcia was customer service is very satisfactory to me, she answers my questions clear and honest, as well as well-versed of her line of work.

Katia Garcia was customer service is very satisfactory to me, she answers my questions clear and honest, as well as well-versed of her line of work....

Katia Garcia was customer service is very satisfactory to me, she answers my questions clear and honest, as well as well-versed of her line of work.

SBGA - Small Business Growth Alliance

Don

2022-08-18

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5 So far their communication had been great and is appreciated.

So far their communication had been great and is appreciated....

So far their communication had been great and is appreciated.

SBGA - Small Business Growth Alliance

Thomas

2022-08-18

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5 very good customer service--representative was courteous and knowledgeable, issues were resolved

very good customer service--representative was courteous and knowledgeable, issues were resolved...

very good customer service--representative was courteous and knowledgeable, issues were resolved

SBGA - Small Business Growth Alliance

Charmon

2022-08-17

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2 The Customer Service was fine, however, we have had a payment of $7,500 in limbo since Friday for "our protection". I never got an email to okay this, you said my response email never got to you to release it. The "protection" should have been taken care of from our customer's credit card company. We are looking into our options to make a change.

The Customer Service was fine, however, we have had a payment of $7,500 in limbo since Friday for "our protection". I never got an email to okay this...

The Customer Service was fine, however, we have had a payment of $7,500 in limbo since Friday for "our protection". I never got an email to okay this, you said my response email never got to you to release it. The "protection" should have been taken care of from our customer's credit card company. We are looking into our options to make a change.

SBGA - Small Business Growth Alliance

Randy

2022-08-17

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1 I understand that a larger than normal charge would require some extra proof on my part, which I have provided. However, you work for me, so questioning my integrity by reaching out to my client for verbal proof is beyond. I have been a client for over 10 years with absolutely no questionable charges. Having my own processor questioning my ethics with my clients leads me to believe I need to find another processing company.

I understand that a larger than normal charge would require some extra proof on my part, which I have provided. However, you work for me, so questioni...

I understand that a larger than normal charge would require some extra proof on my part, which I have provided. However, you work for me, so questioning my integrity by reaching out to my client for verbal proof is beyond. I have been a client for over 10 years with absolutely no questionable charges. Having my own processor questioning my ethics with my clients leads me to believe I need to find another processing company.

SBGA - Small Business Growth Alliance

Donna

2022-08-16

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5 Question answered

Question answered...

Question answered

SBGA - Small Business Growth Alliance

steve

2022-08-16

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5 Great

Great...

Great

SBGA - Small Business Growth Alliance

Jom

2022-08-16

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2 I have been trying to get Clover Flex to connect to Kitchen printer over a month now still no one can help me and here I'm paying for the service. And every time when I try to get issues resolved with supervisor but always been told they'll call me back but no one calls.

I have been trying to get Clover Flex to connect to Kitchen printer over a month now still no one can help me and here I'm paying for the service. And...

I have been trying to get Clover Flex to connect to Kitchen printer over a month now still no one can help me and here I'm paying for the service. And every time when I try to get issues resolved with supervisor but always been told they'll call me back but no one calls.

SBGA - Small Business Growth Alliance

Josefina

2022-08-12

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5 Katia Garcia was excellent

Katia Garcia was excellent...

Katia Garcia was excellent

SBGA - Small Business Growth Alliance

Kirkland

2022-08-11

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5 Shawny, was informative, sensitive to my issues, and a great help.

Shawny, was informative, sensitive to my issues, and a great help....

Shawny, was informative, sensitive to my issues, and a great help.