SBGA - Small Business Growth Alliance

Ray

2022-08-11

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3 Three customer service problems: the original email received that indicated that our account was updated was misleading. Should have indicated "locked due to inactivity." We were certain that fraudulent activity occurred. Second, having phone representatives verbally conveying temp passwords is extremely customer unfriendly. Send an email with a temp password. The process was painful! Third, who is Verified Credible and Testimonial Tablet.

Three customer service problems: the original email received that indicated that our account was updated was misleading. Should have indicated "locked...

Three customer service problems: the original email received that indicated that our account was updated was misleading. Should have indicated "locked due to inactivity." We were certain that fraudulent activity occurred. Second, having phone representatives verbally conveying temp passwords is extremely customer unfriendly. Send an email with a temp password. The process was painful! Third, who is Verified Credible and Testimonial Tablet.

SBGA - Small Business Growth Alliance

samone

2022-08-11

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1 Steady getting the run around about getting giftcard endorsement. I have called for the past 3 weeks with no resolution. If I could rate ZERO I would.

Steady getting the run around about getting giftcard endorsement. I have called for the past 3 weeks with no resolution. If I could rate ZERO I woul...

Steady getting the run around about getting giftcard endorsement. I have called for the past 3 weeks with no resolution. If I could rate ZERO I would.

SBGA - Small Business Growth Alliance

Nani

2022-08-11

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5 Shawny's excellent customer service was such a welcome! She made every attempt to help resolve the issues we had regarding our Clover POS.

Shawny's excellent customer service was such a welcome! She made every attempt to help resolve the issues we had regarding our Clover POS....

Shawny's excellent customer service was such a welcome! She made every attempt to help resolve the issues we had regarding our Clover POS.

SBGA - Small Business Growth Alliance

Kay

2022-08-11

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5 Shawnie was extremely helpful and pleasant. She went beyond anything possibly required to help remedy the question I had when I called and helped me remedy more than I knew I needed to remedy. 5 stars fits her for sure.

Shawnie was extremely helpful and pleasant. She went beyond anything possibly required to help remedy the question I had when I called and helped me ...

Shawnie was extremely helpful and pleasant. She went beyond anything possibly required to help remedy the question I had when I called and helped me remedy more than I knew I needed to remedy. 5 stars fits her for sure.

SBGA - Small Business Growth Alliance

Ronald

2022-08-10

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5 Excellent experience and very helpful

Excellent experience and very helpful...

Excellent experience and very helpful

SBGA - Small Business Growth Alliance

Mary Beth

2022-08-10

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5 Service was fast and great once I got to the right person

Service was fast and great once I got to the right person...

Service was fast and great once I got to the right person

SBGA - Small Business Growth Alliance

Kelli

2022-08-09

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5 Great Job!

Great Job!...

Great Job!

SBGA - Small Business Growth Alliance

Kevin

2022-08-09

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5 Finally, the representative name Kat, help me tremendously.

Finally, the representative name Kat, help me tremendously....

Finally, the representative name Kat, help me tremendously.

SBGA - Small Business Growth Alliance

Van

2022-08-09

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5 Great customer service.

Great customer service....

Great customer service.

SBGA - Small Business Growth Alliance

Dawn

2022-08-07

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5 Everyone I spoke with was very pleasant and helpful ,

Everyone I spoke with was very pleasant and helpful ,...

Everyone I spoke with was very pleasant and helpful ,