SBGA - Small Business Growth Alliance

Kerry G

2022-07-25

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5 The customer service representative was absolutely outstanding you guys should consider giving the rep a raise. Customer service in this time is hard to come by.

The customer service representative was absolutely outstanding you guys should consider giving the rep a raise. Customer service in this time is hard ...

The customer service representative was absolutely outstanding you guys should consider giving the rep a raise. Customer service in this time is hard to come by.

SBGA - Small Business Growth Alliance

Ruthie

2022-07-25

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5 Every company should have more people like Shawny Mitchell in their Customer Service Department. Wow. She was so patient with me, a non-computer-savvy person, and allowed me the time to process the information as she was giving it to me. She was so kind and joked with me, in order to make me feel better about not understanding the whole process. She would repeat herself over and over again, without complaints or big sighs, in order for me to follow her instructions. By the time we were done, I actually UNDERSTOOD everything, which doesn't come easy for me with things like this. Shawny was just spectacular!!! She WANTED to figure out why things were not showing up like they should. Most Customer Service Reps would have just thrown their hands up and not even bothered to take the time to figure things out and left the customer to figure it out for themselves. Thank you, thank you, thank you, Shawny. I so appreciated your help, patience, and kind and compassionate spirit throughout the entire phone call. If you want an incredible Customer Service Department, you need more folks like Shawny. Excellent, excellent customer service by her. I couldn't be more happy.

Every company should have more people like Shawny Mitchell in their Customer Service Department. Wow. She was so patient with me, a non-computer-sav...

Every company should have more people like Shawny Mitchell in their Customer Service Department. Wow. She was so patient with me, a non-computer-savvy person, and allowed me the time to process the information as she was giving it to me. She was so kind and joked with me, in order to make me feel better about not understanding the whole process. She would repeat herself over and over again, without complaints or big sighs, in order for me to follow her instructions. By the time we were done, I actually UNDERSTOOD everything, which doesn't come easy for me with things like this. Shawny was just spectacular!!! She WANTED to figure out why things were not showing up like they should. Most Customer Service Reps would have just thrown their hands up and not even bothered to take the time to figure things out and left the customer to figure it out for themselves. Thank you, thank you, thank you, Shawny. I so appreciated your help, patience, and kind and compassionate spirit throughout the entire phone call. If you want an incredible Customer Service Department, you need more folks like Shawny. Excellent, excellent customer service by her. I couldn't be more happy.

SBGA - Small Business Growth Alliance

April

2022-07-22

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5 Clover is wonderful. The systems are very user friendly. And the customer support is fantastic. Mrs. Deborah was great and helped me with my issue with ease.

Clover is wonderful. The systems are very user friendly. And the customer support is fantastic. Mrs. Deborah was great and helped me with my issue ...

Clover is wonderful. The systems are very user friendly. And the customer support is fantastic. Mrs. Deborah was great and helped me with my issue with ease.

SBGA - Small Business Growth Alliance

Tracy

2022-07-22

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5 Katia was able to help me and get a new machine ordered ASAP!

Katia was able to help me and get a new machine ordered ASAP!...

Katia was able to help me and get a new machine ordered ASAP!

SBGA - Small Business Growth Alliance

Mandat

2022-07-22

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1 They’re unprofessional. I’ll never recommend them . To anyone.

They’re unprofessional. I’ll never recommend them . To anyone....

They’re unprofessional. I’ll never recommend them . To anyone.

SBGA - Small Business Growth Alliance

Celinda

2022-07-22

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5 Dawn was awesome. Explained everything very clearly. Set up was easy and was using the machine right away

Dawn was awesome. Explained everything very clearly. Set up was easy and was using the machine right away...

Dawn was awesome. Explained everything very clearly. Set up was easy and was using the machine right away

SBGA - Small Business Growth Alliance

T.

2022-07-21

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5 I would like to commend Ms. Shawney, and Mr. Andrew for their exceptional customer service. They both were professional and knowledgeable in their capacities. They showed genuine concern, and understand what my needs are. As a small family own business, we truly appreciate you.

I would like to commend Ms. Shawney, and Mr. Andrew for their exceptional customer service. They both were professional and knowledgeable in their ca...

I would like to commend Ms. Shawney, and Mr. Andrew for their exceptional customer service. They both were professional and knowledgeable in their capacities. They showed genuine concern, and understand what my needs are. As a small family own business, we truly appreciate you.

SBGA - Small Business Growth Alliance

Jim

2022-07-19

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5 Very quick and accurate response.

Very quick and accurate response....

Very quick and accurate response.

SBGA - Small Business Growth Alliance

Saad

2022-07-19

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5 Shawny M..she's one of the best customer service i have work with so far and I am in business since 1980

Shawny M..she's one of the best customer service i have work with so far and I am in business since 1980...

Shawny M..she's one of the best customer service i have work with so far and I am in business since 1980

SBGA - Small Business Growth Alliance

Saad

2022-07-19

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5 great customer service

great customer service...

great customer service