SBGA - Small Business Growth Alliance

Ronnie

2021-11-18

• 
• 
• 
• 
• 

4 I loved using you guys.

I loved using you guys....

I loved using you guys.

SBGA - Small Business Growth Alliance

Michelle

2021-11-18

• 
• 
• 
• 
• 

5 Shawny was very professional and extremely helpful today. Thank you so much.

Shawny was very professional and extremely helpful today. Thank you so much....

Shawny was very professional and extremely helpful today. Thank you so much.

SBGA - Small Business Growth Alliance

Claudine

2021-11-18

• 
• 
• 
• 
• 

2 There wasn't enough time to go through all the questions. So my question wasn't answered. Some feedback I would give for the site is when a business logs into SBGA site we should be able to see all the loans and grants we've received in one space.

There wasn't enough time to go through all the questions. So my question wasn't answered. Some feedback I would give for the site is when a business l...

There wasn't enough time to go through all the questions. So my question wasn't answered. Some feedback I would give for the site is when a business logs into SBGA site we should be able to see all the loans and grants we've received in one space.

SBGA - Small Business Growth Alliance

Debbie H

2021-11-17

• 
• 
• 
• 
• 

5 Shawny was so incredibly kind and very willing and able to help me with my issue. Keep Her!!!!

Shawny was so incredibly kind and very willing and able to help me with my issue. Keep Her!!!!...

Shawny was so incredibly kind and very willing and able to help me with my issue. Keep Her!!!!

SBGA - Small Business Growth Alliance

Brenda

2021-11-16

• 
• 
• 
• 
• 

5 It was a pleasure to work with you today Andrew B. You were efficient, thorough and made our communication very easy. Thank you!

It was a pleasure to work with you today Andrew B. You were efficient, thorough and made our communication very easy. Thank you!...

It was a pleasure to work with you today Andrew B. You were efficient, thorough and made our communication very easy. Thank you!

SBGA - Small Business Growth Alliance

Deborah

2021-11-16

• 
• 
• 
• 
• 

5 Ben was very helpful, thorough, polite and concerning. He was able to explain the issue therefore putting my mind at ease. Thank you Ben!!

Ben was very helpful, thorough, polite and concerning. He was able to explain the issue therefore putting my mind at ease. Thank you Ben!!...

Ben was very helpful, thorough, polite and concerning. He was able to explain the issue therefore putting my mind at ease. Thank you Ben!!

SBGA - Small Business Growth Alliance

Cameron

2021-11-16

• 
• 
• 
• 
• 

3 First off, I'd like to say that Debbie in customer service was pleasant, polite, and outstanding in resolving my issue. The reason I rated the company only three stars has to do with the PCI compliance process required annually. I realize the need for the compliance requirement; however, when (supposedly) completing the process on the compliance website you are never really sure all requirements have been fulfilled. There needs to be a statement stating that you have fulfilled the requirement and no further actions are required or clear communication that more steps are necessary. To much time is spent trying to find out why you have been charged PCI non-compliance fees and requesting to have them reversed.

First off, I'd like to say that Debbie in customer service was pleasant, polite, and outstanding in resolving my issue. The reason I rated the compan...

First off, I'd like to say that Debbie in customer service was pleasant, polite, and outstanding in resolving my issue. The reason I rated the company only three stars has to do with the PCI compliance process required annually. I realize the need for the compliance requirement; however, when (supposedly) completing the process on the compliance website you are never really sure all requirements have been fulfilled. There needs to be a statement stating that you have fulfilled the requirement and no further actions are required or clear communication that more steps are necessary. To much time is spent trying to find out why you have been charged PCI non-compliance fees and requesting to have them reversed.

SBGA - Small Business Growth Alliance

eulogia

2021-11-16

• 
• 
• 
• 
• 

1 i wasn't happy because she hung up on me!!!!!!

i wasn't happy because she hung up on me!!!!!!...

i wasn't happy because she hung up on me!!!!!!

SBGA - Small Business Growth Alliance

Trevis

2021-11-15

• 
• 
• 
• 
• 

5 Debbie was the best she is awesome!!!!!!

Debbie was the best she is awesome!!!!!!...

Debbie was the best she is awesome!!!!!!

SBGA - Small Business Growth Alliance

PAULETTE

2021-11-15

• 
• 
• 
• 
• 

5 Shawny was Great!!!! I feel like she heard my issue and truly understood how dire the situation is at this time. She got right to work on resolving the matter. I feel confident after speaking with Shawny, that my issue will be resolved expeditiously!!! GREAT JOB SHAWNY!!!!!

Shawny was Great!!!! I feel like she heard my issue and truly understood how dire the situation is at this time. She got right to work on resolving ...

Shawny was Great!!!! I feel like she heard my issue and truly understood how dire the situation is at this time. She got right to work on resolving the matter. I feel confident after speaking with Shawny, that my issue will be resolved expeditiously!!! GREAT JOB SHAWNY!!!!!