SBGA - Small Business Growth Alliance

Dan

2021-12-06

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3 Once I finally got on the phone with the agent, she was great. Very polite and helpful. The phone prompts leading up to that are horrible.

Once I finally got on the phone with the agent, she was great. Very polite and helpful. The phone prompts leading up to that are horrible....

Once I finally got on the phone with the agent, she was great. Very polite and helpful. The phone prompts leading up to that are horrible.

SBGA - Small Business Growth Alliance

Karen

2021-12-03

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5 BEST customer service I have recieved!!! Shawny was so helpful and detailed in making sure I clearly understood how to use the system and what the information means. She additionally helped solving another issue that wasn't specific to what her request was.

BEST customer service I have recieved!!! Shawny was so helpful and detailed in making sure I clearly understood how to use the system and what the in...

BEST customer service I have recieved!!! Shawny was so helpful and detailed in making sure I clearly understood how to use the system and what the information means. She additionally helped solving another issue that wasn't specific to what her request was.

SBGA - Small Business Growth Alliance

Edgar

2021-12-01

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5 Excellent service provided by Debbie. Takes the time to evaluate my questions and provide fast solution options.

Excellent service provided by Debbie. Takes the time to evaluate my questions and provide fast solution options....

Excellent service provided by Debbie. Takes the time to evaluate my questions and provide fast solution options.

SBGA - Small Business Growth Alliance

Karen

2021-11-29

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5 When I have cause to contact SBGA, I am usually a bit stressed, as something is "funny". Customer service is proficient, calm, calming, and solves my problem. Credit card processing issues need to be resolved quickly, especially for a small business, so this caliber of customer service is so appreciated!

When I have cause to contact SBGA, I am usually a bit stressed, as something is "funny". Customer service is proficient, calm, calming, and solves my...

When I have cause to contact SBGA, I am usually a bit stressed, as something is "funny". Customer service is proficient, calm, calming, and solves my problem. Credit card processing issues need to be resolved quickly, especially for a small business, so this caliber of customer service is so appreciated!

SBGA - Small Business Growth Alliance

Jeffrey

2021-11-24

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5 Awesome customer service. I've called in before and had the good fortune of having Shawny take my call. She is the BEST. Crosses all the T's and Dots the i"s. Fast, Professional and so kind. Don't know what you pay her, but it's not enough.

Awesome customer service. I've called in before and had the good fortune of having Shawny take my call. She is the BEST. Crosses all the T's and D...

Awesome customer service. I've called in before and had the good fortune of having Shawny take my call. She is the BEST. Crosses all the T's and Dots the i"s. Fast, Professional and so kind. Don't know what you pay her, but it's not enough.

SBGA - Small Business Growth Alliance

JANE

2021-11-23

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5 SHAWNY WAS AN ABSOLUTE WONDERFUL PERSON TO SPEAK TO. SHE UNDERSTOOD WHAT I NEEDED AND WAS VERY KNOWLAGABLE. HER PROFESSIONALISM WAS OUTSTANDING.

SHAWNY WAS AN ABSOLUTE WONDERFUL PERSON TO SPEAK TO. SHE UNDERSTOOD WHAT I NEEDED AND WAS VERY KNOWLAGABLE. HER PROFESSIONALISM WAS OUTSTANDING....

SHAWNY WAS AN ABSOLUTE WONDERFUL PERSON TO SPEAK TO. SHE UNDERSTOOD WHAT I NEEDED AND WAS VERY KNOWLAGABLE. HER PROFESSIONALISM WAS OUTSTANDING.

SBGA - Small Business Growth Alliance

Scott

2021-11-22

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5 Shawny was extremely helpful and very knowledgeable. She needs a raise.

Shawny was extremely helpful and very knowledgeable. She needs a raise....

Shawny was extremely helpful and very knowledgeable. She needs a raise.

SBGA - Small Business Growth Alliance

twila

2021-11-22

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5 Shawnee was very personable and took care of my problem immediately

Shawnee was very personable and took care of my problem immediately...

Shawnee was very personable and took care of my problem immediately

SBGA - Small Business Growth Alliance

Jan

2021-11-22

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5 Kat was very helpful. Thank you so much!

Kat was very helpful. Thank you so much!...

Kat was very helpful. Thank you so much!

SBGA - Small Business Growth Alliance

Denise

2021-11-18

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4 It took several phone calls over about a week and a half, but finally got issue resolved.

It took several phone calls over about a week and a half, but finally got issue resolved....

It took several phone calls over about a week and a half, but finally got issue resolved.