• SBGA - Small Business Growth Alliance

    Debbie

    2019-11-18
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    5 Samantha was very helpful and explained the process I needed to complete to resolve my issue.
    Verified & Credible

    Samantha was very helpful and explained the process I needed to complete to resolve my issue....

    Samantha was very helpful and explained the process I needed to complete to resolve my issue.

  • SBGA - Small Business Growth Alliance

    Angela

    2019-11-18
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    5 Heather was a great help
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    Heather was a great help...

    Heather was a great help

  • SBGA - Small Business Growth Alliance

    Elizabeth

    2019-11-15
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    5 Tiffany was helpful answering my concerns. Even when I was frustrated at the beginning of the call.
    Verified & Credible

    Tiffany was helpful answering my concerns. Even when I was frustrated at the beginning of the call....

    Tiffany was helpful answering my concerns. Even when I was frustrated at the beginning of the call.

  • SBGA - Small Business Growth Alliance

    Michele

    2019-11-15
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    5 Joanna was extremely helpful with my question regarding a potentially fraudulent card. She went out of her way to suggest I sign up for email notifications which will go a long way for our company to defend itself should the need arise. Thank you Joanna!
    Verified & Credible

    Joanna was extremely helpful with my question regarding a potentially fraudulent card. She went out of her way to suggest I sign up for email notifica...

    Joanna was extremely helpful with my question regarding a potentially fraudulent card. She went out of her way to suggest I sign up for email notifications which will go a long way for our company to defend itself should the need arise. Thank you Joanna!

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  • SBGA - Small Business Growth Alliance

    Jana

    2019-11-14
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    5 Matthew Gardner was very helpful today, Nov 14th 2019. He was able to review our account and help us achieve our savings goal, which is very important to us as a non-profit organization.
    Verified & Credible

    Matthew Gardner was very helpful today, Nov 14th 2019. He was able to review our account and help us achieve our savings goal, which is very importa...

    Matthew Gardner was very helpful today, Nov 14th 2019. He was able to review our account and help us achieve our savings goal, which is very important to us as a non-profit organization.

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  • SBGA - Small Business Growth Alliance

    James

    2019-11-14
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    5 I am not writing this testimonial about the company, per se, just about the employee who took my phone. Shawny was helpful beyond words....we had to do a PSI compliant survey. Not only did she walk me thru everything clearly and concisely, she offered to stay on the phone with me until I was comfortable enough to finish the survey on my own. I actually had written down her name a few years ago in my notes when I had another issue. What a pleasure when she answers the phone. Do what you can to keep her!
    Verified & Credible

    I am not writing this testimonial about the company, per se, just about the employee who took my phone. Shawny was helpful beyond words....we had to d...

    I am not writing this testimonial about the company, per se, just about the employee who took my phone. Shawny was helpful beyond words....we had to do a PSI compliant survey. Not only did she walk me thru everything clearly and concisely, she offered to stay on the phone with me until I was comfortable enough to finish the survey on my own. I actually had written down her name a few years ago in my notes when I had another issue. What a pleasure when she answers the phone. Do what you can to keep her!

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  • SBGA - Small Business Growth Alliance

    Enid

    2019-11-13
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    4 we are very happy with our service.
    Verified & Credible

    we are very happy with our service....

    we are very happy with our service.

  • SBGA - Small Business Growth Alliance

    Gloria

    2019-11-13
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    5 Very helpful in solving our problem. I would recommend this company.
    Verified & Credible

    Very helpful in solving our problem. I would recommend this company....

    Very helpful in solving our problem. I would recommend this company.

  • SBGA - Small Business Growth Alliance

    marge

    2019-11-13
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    1 I called to notify them before my event that I would be batching out a larger amount and gave them the dollar of amount of btw 25-30K because we were doing a charity event. and called again t o remind them . they assured me all would be done as they have notes . nothing was done until i called this morning. as the funds went in my account causi9ng me to go NFS. very disturbing. Don't take their word is my suggestion. they kept me on the line for over 35 minutes waiting for a supervisor and still no follow through and they assured me .
    Verified & Credible

    I called to notify them before my event that I would be batching out a larger amount and gave them the dollar of amount of btw 25-30K because we w...

    I called to notify them before my event that I would be batching out a larger amount and gave them the dollar of amount of btw 25-30K because we were doing a charity event. and called again t o remind them . they assured me all would be done as they have notes . nothing was done until i called this morning. as the funds went in my account causi9ng me to go NFS. very disturbing. Don't take their word is my suggestion. they kept me on the line for over 35 minutes waiting for a supervisor and still no follow through and they assured me .

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  • SBGA - Small Business Growth Alliance

    Gayle

    2019-11-12
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    4 I must say that the women who helped me deserves accolades for her patience and knowledge of the process. The Customer serve she gave me was commendable. However trying to reach her department and the nonsense trying to get through the computer lope is annoying to say the least.
    Verified & Credible

    I must say that the women who helped me deserves accolades for her patience and knowledge of the process. The Customer serve she gave me was commenda...

    I must say that the women who helped me deserves accolades for her patience and knowledge of the process. The Customer serve she gave me was commendable. However trying to reach her department and the nonsense trying to get through the computer lope is annoying to say the least.

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