• SBGA - Small Business Growth Alliance

    Crystal

    2019-11-12
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    5 Shawny was extremely helpful and polite. My issue was resolved timely and I could tell through the phone that her service was with a smile :-)
    Verified & Credible

    Shawny was extremely helpful and polite. My issue was resolved timely and I could tell through the phone that her service was with a smile :-)...

    Shawny was extremely helpful and polite. My issue was resolved timely and I could tell through the phone that her service was with a smile :-)

  • SBGA - Small Business Growth Alliance

    Christopher

    2019-11-12
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    5 Debra was the most kind, courteous and professional service representative that I have had the pleasure of working with in years. I manage a team of 200 employees and would happily hire her to lead our customer service division. She demonstrated a large amount of product knowledge and was able to navigate a confusing and unknown issue with grace and professionalism. Debra also instilled confidence that the issue would be resolved and that she would also follow up on the issue. That is truly rare.
    Verified & Credible

    Debra was the most kind, courteous and professional service representative that I have had the pleasure of working with in years. I manage a team of 2...

    Debra was the most kind, courteous and professional service representative that I have had the pleasure of working with in years. I manage a team of 200 employees and would happily hire her to lead our customer service division. She demonstrated a large amount of product knowledge and was able to navigate a confusing and unknown issue with grace and professionalism. Debra also instilled confidence that the issue would be resolved and that she would also follow up on the issue. That is truly rare.

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  • SBGA - Small Business Growth Alliance

    Claudia

    2019-11-12
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    5 Lewis was extremely helpful in helping me complete the PCI compliance.
    Verified & Credible

    Lewis was extremely helpful in helping me complete the PCI compliance....

    Lewis was extremely helpful in helping me complete the PCI compliance.

  • SBGA - Small Business Growth Alliance

    Roberta

    2019-11-11
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    5 Easy to talk to and understand
    Verified & Credible

    Easy to talk to and understand...

    Easy to talk to and understand

  • SBGA - Small Business Growth Alliance

    Robyn

    2019-11-11
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    5 I was totally impressed with Debbie's helpful and apologetic assistance! A rare combination in customer service today! She went above and beyond, and got back to me right away with a solution to my problem! A+!! Thank you!!
    Verified & Credible

    I was totally impressed with Debbie's helpful and apologetic assistance! A rare combination in customer service today! She went above and beyond, ...

    I was totally impressed with Debbie's helpful and apologetic assistance! A rare combination in customer service today! She went above and beyond, and got back to me right away with a solution to my problem! A+!! Thank you!!

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  • SBGA - Small Business Growth Alliance

    Gloria

    2019-11-11
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    2 I feel that the person the helped me was not happy to give me information. He seemed as though he was aggravated with me and I still don’t feel that my questions were answered to my satisfaction. I need to understand the billing process when the batch is totaled and what is deposited to my bank account and why.
    Verified & Credible

    I feel that the person the helped me was not happy to give me information. He seemed as though he was aggravated with me and I still don’t feel that...

    I feel that the person the helped me was not happy to give me information. He seemed as though he was aggravated with me and I still don’t feel that my questions were answered to my satisfaction. I need to understand the billing process when the batch is totaled and what is deposited to my bank account and why.

    Read More >>
  • SBGA - Small Business Growth Alliance

    Tony

    2019-11-11
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    5 Handled our issue in a timely manner.
    Verified & Credible

    Handled our issue in a timely manner....

    Handled our issue in a timely manner.

  • SBGA - Small Business Growth Alliance

    Gretchen

    2019-11-11
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    5 John was very helpful and explained in detail what to expect and when with my new clover install. I am looking so forward to getting this done and am confident the great customer service will continue.
    Verified & Credible

    John was very helpful and explained in detail what to expect and when with my new clover install. I am looking so forward to getting this done and am ...

    John was very helpful and explained in detail what to expect and when with my new clover install. I am looking so forward to getting this done and am confident the great customer service will continue.

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  • SBGA - Small Business Growth Alliance

    Joanna

    2019-11-09
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    4 My call was quickly answered and all my questions about my bill were answered to my satisfaction.
    Verified & Credible

    My call was quickly answered and all my questions about my bill were answered to my satisfaction....

    My call was quickly answered and all my questions about my bill were answered to my satisfaction.

  • SBGA - Small Business Growth Alliance

    Joyce

    2019-11-09
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    4 She was very helpful and explained my question. Thanks
    Verified & Credible

    She was very helpful and explained my question. Thanks...

    She was very helpful and explained my question. Thanks

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