SBGA - Small Business Growth Alliance

Dragon Fire

2019-10-02

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5 Customer Service Rep Deborah was very helpful and kind. She completed the request in a timely and professional manner.

Customer Service Rep Deborah was very helpful and kind. She completed the request in a timely and professional manner....

Customer Service Rep Deborah was very helpful and kind. She completed the request in a timely and professional manner.

SBGA - Small Business Growth Alliance

Sammie

2019-10-02

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5 Very nice experience

Very nice experience...

Very nice experience

SBGA - Small Business Growth Alliance

Stephanie

2019-10-02

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5 Great team.

Great team....

Great team.

SBGA - Small Business Growth Alliance

Diana

2019-10-02

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5 Juan is amazing and so has John been. Completely professional and they know all the answers.

Juan is amazing and so has John been. Completely professional and they know all the answers....

Juan is amazing and so has John been. Completely professional and they know all the answers.

SBGA - Small Business Growth Alliance

Tyrone

2019-10-02

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5 Great customer service from the Customer Service Department.

Great customer service from the Customer Service Department....

Great customer service from the Customer Service Department.

SBGA - Small Business Growth Alliance

Charlene

2019-10-01

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2 After finding out on my bank statement that I was shorted 20.00 I put in a claim, sent all paperwork to your office and never got a response or our 20.00. I called today and found out ok lets get that money back on your clover for todays settlement, and find out the card is now expired. Great, not!!!

After finding out on my bank statement that I was shorted 20.00 I put in a claim, sent all paperwork to your office and never got a response or our 20...

After finding out on my bank statement that I was shorted 20.00 I put in a claim, sent all paperwork to your office and never got a response or our 20.00. I called today and found out ok lets get that money back on your clover for todays settlement, and find out the card is now expired. Great, not!!!

SBGA - Small Business Growth Alliance

Steve

2019-10-01

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1 one of my clover units has failed. the replacement process is in efficient and over all unsatisfactory. i was told i would be contacted yesterday, but I had to call in myself because no one ever contacted me. i had to sit on hold for along time after which I was forced to go through an overly redundant diagnostic process repeating several procedures that I told the representative I had already performed. He insisted that I repeat them before he was able to assist me

one of my clover units has failed. the replacement process is in efficient and over all unsatisfactory. i was told i would be contacted yesterday, but...

one of my clover units has failed. the replacement process is in efficient and over all unsatisfactory. i was told i would be contacted yesterday, but I had to call in myself because no one ever contacted me. i had to sit on hold for along time after which I was forced to go through an overly redundant diagnostic process repeating several procedures that I told the representative I had already performed. He insisted that I repeat them before he was able to assist me

SBGA - Small Business Growth Alliance

Bryana

2019-10-01

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1 The representative was not helpful at all. She asked for the last 4 acct number & tax ID whoch I provided her exactly what is on our contract with sbga. I’m am an authorized user on the account and offered other ways to verify. She was not helpful AT ALL. Had a simple question about credit card rates on our Clover. Very disappointed.

The representative was not helpful at all. She asked for the last 4 acct number & tax ID whoch I provided her exactly what is on our contract with sbg...

The representative was not helpful at all. She asked for the last 4 acct number & tax ID whoch I provided her exactly what is on our contract with sbga. I’m am an authorized user on the account and offered other ways to verify. She was not helpful AT ALL. Had a simple question about credit card rates on our Clover. Very disappointed.

SBGA - Small Business Growth Alliance

Denise

2019-10-01

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5 Excellent assistance. Thank you.

Excellent assistance. Thank you....

Excellent assistance. Thank you.