5My experience with SBGA has been nothing but pleasant. We have been taken care of from start to finish. We look forward to the years ahead with SBGA. Thank you!
My experience with SBGA has been nothing but pleasant. We have been taken
care of from start to finish. We look forward to the years ahead with SBGA...
My experience with SBGA has been nothing but pleasant. We have been taken
care of from start to finish. We look forward to the years ahead with
SBGA. Thank you!
5I contacted support because I thought I had a balancing issue. Matthew was the Customer Service Agent I worked with. He was responsive, giving me an update on the status daily (sometimes twice a day). He took the time to review and research the transactions and batch totals. After Matthew did some comparison work and prepared a spreadsheet, he called me to discuss. During this phone call I realized the balancing error was actually a formatting error on my end. Had Matthew not done the extra work, I may not have seen my own error. I appreciate the time, effort, and energy Matthew put into trying resolve this issue. I also appreciate his patience and understanding at finding out that the error was on my end. He was incredibly kind and gracious when I told him the mistake was mine. Thank you Matthew.
I contacted support because I thought I had a balancing issue. Matthew was
the Customer Service Agent I worked with. He was responsive, giving me a...
I contacted support because I thought I had a balancing issue. Matthew was
the Customer Service Agent I worked with. He was responsive, giving me an
update on the status daily (sometimes twice a day). He took the time to
review and research the transactions and batch totals. After Matthew did
some comparison work and prepared a spreadsheet, he called me to discuss.
During this phone call I realized the balancing error was actually a
formatting error on my end. Had Matthew not done the extra work, I may not
have seen my own error. I appreciate the time, effort, and energy Matthew
put into trying resolve this issue. I also appreciate his patience and
understanding at finding out that the error was on my end. He was
incredibly kind and gracious when I told him the mistake was mine. Thank
you Matthew.
4Customer Service was polite, easy to work with and was able to answer my questions in a timely fashion.
Customer Service was polite, easy to work with and was able to answer my
questions in a timely fashion....
Customer Service was polite, easy to work with and was able to answer my
questions in a timely fashion.
SBGA - Small Business Growth Alliance
Lauren
5John was very helpful today when i talked to him on the phone! Very patient and understanding when I had difficulties he was willing to help and was very cooperative!
John was very helpful today when i talked to him on the phone! Very patient
and understanding when I had difficulties he was willing to help and was v...
John was very helpful today when i talked to him on the phone! Very patient
and understanding when I had difficulties he was willing to help and was
very cooperative!
