• SBGA - Small Business Growth Alliance

    RAFAEL

    2019-09-26
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    5 Samantha was able to give me the information that I requested regarding a device being sent back and received. In addition she was able to get me information and guide me on a specific set up for the replacement device.
    Verified & Credible

    Samantha was able to give me the information that I requested regarding a device being sent back and received. In addition she was able to get me info...

    Samantha was able to give me the information that I requested regarding a device being sent back and received. In addition she was able to get me information and guide me on a specific set up for the replacement device.

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  • SBGA - Small Business Growth Alliance

    Brian

    2019-09-26
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    5 It is refreshing to have Customer Service tell you "what" they are going to do, then actually "do" what they said, and finally provide positive feedback that it is "done". This business practice is called closure. I appreciate closure. It allows me to focus on the business and not the distractions. Thank you SBGA & Shawny.
    Verified & Credible

    It is refreshing to have Customer Service tell you "what" they are going to do, then actually "do" what they said, and finally provide positive feedba...

    It is refreshing to have Customer Service tell you "what" they are going to do, then actually "do" what they said, and finally provide positive feedback that it is "done". This business practice is called closure. I appreciate closure. It allows me to focus on the business and not the distractions. Thank you SBGA & Shawny.

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  • SBGA - Small Business Growth Alliance

    Marykay

    2019-09-25
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    5 Very helpful as they always are! Took a lot of the stress out of a business change!
    Verified & Credible

    Very helpful as they always are! Took a lot of the stress out of a business change!...

    Very helpful as they always are! Took a lot of the stress out of a business change!

  • SBGA - Small Business Growth Alliance

    Paula

    2019-09-25
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    5 My terminal was down and had lots of issues. Matthew walked me through fixing the issues, and THEN took the time to update all software. We are faster and safer than ever. Plus he was kind and very patient with me. Thanks A Million!
    Verified & Credible

    My terminal was down and had lots of issues. Matthew walked me through fixing the issues, and THEN took the time to update all software. We are faster...

    My terminal was down and had lots of issues. Matthew walked me through fixing the issues, and THEN took the time to update all software. We are faster and safer than ever. Plus he was kind and very patient with me. Thanks A Million!

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  • SBGA - Small Business Growth Alliance

    Bernard

    2019-09-25
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    5 Kat provided what I needed to provide to cancel account. I had officer call back with info, and she inserted information into cancellation form.
    Verified & Credible

    Kat provided what I needed to provide to cancel account. I had officer call back with info, and she inserted information into cancellation form....

    Kat provided what I needed to provide to cancel account. I had officer call back with info, and she inserted information into cancellation form.

  • SBGA - Small Business Growth Alliance

    Blanca

    2019-09-24
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    1 Overall this service has way too many unnecessary fees.
    Verified & Credible

    Overall this service has way too many unnecessary fees....

    Overall this service has way too many unnecessary fees.

  • SBGA - Small Business Growth Alliance

    linda

    2019-09-24
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    5 customer service was great. Answered all my questions, very polite. Thank you.
    Verified & Credible

    customer service was great. Answered all my questions, very polite. Thank you....

    customer service was great. Answered all my questions, very polite. Thank you.

  • SBGA - Small Business Growth Alliance

    Suzanne

    2019-09-24
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    5 Very Helpful. Thank you
    Verified & Credible

    Very Helpful. Thank you...

    Very Helpful. Thank you

  • SBGA - Small Business Growth Alliance

    Paul

    2019-09-23
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    5 Customer service representative Joanna was very helpful and pleasant.
    Verified & Credible

    Customer service representative Joanna was very helpful and pleasant....

    Customer service representative Joanna was very helpful and pleasant.

  • SBGA - Small Business Growth Alliance

    Vincent

    2019-09-23
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    5 Alex explained and walked me thru all that I needed to do to increase my business.
    Verified & Credible

    Alex explained and walked me thru all that I needed to do to increase my business....

    Alex explained and walked me thru all that I needed to do to increase my business.

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