SBGA - Small Business Growth Alliance

Carla

2019-06-06

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4 credit card terminals were down due to an update overnight. Representative was patient and walked me through the steps to reset the terminals.

credit card terminals were down due to an update overnight. Representative was patient and walked me through the steps to reset the terminals....

credit card terminals were down due to an update overnight. Representative was patient and walked me through the steps to reset the terminals.

SBGA - Small Business Growth Alliance

Samantha

2019-06-06

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5 Excellent customer service today

Excellent customer service today...

Excellent customer service today

SBGA - Small Business Growth Alliance

Edward

2019-06-06

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5 Very helpful, patient and detailed. I was able to understand everything he explained. He understood and was patient as I had to place him on hold while i helped a customer. Thank you very much. Top Quality Merchant Service

Very helpful, patient and detailed. I was able to understand everything he explained. He understood and was patient as I had to place him on hold whil...

Very helpful, patient and detailed. I was able to understand everything he explained. He understood and was patient as I had to place him on hold while i helped a customer. Thank you very much. Top Quality Merchant Service

SBGA - Small Business Growth Alliance

James

2019-06-06

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1 Tiffany was helpful., but the girl I talked to prior was not. I have had problems with this company many times holding my money for so called “risk”. I was with Wells Fargo prior with no problems. The only reason I switched was because one of my good customers was selling for you. I should have stayed with Wells Fargo. Your company is the worst mistake I have made. I am a retail business and cash flow is important. I find it rediculous that it should take two business days to change my bank account on your records in a time when we have internet.

Tiffany was helpful., but the girl I talked to prior was not. I have had problems with this company many times holding my money for so called “risk�...

Tiffany was helpful., but the girl I talked to prior was not. I have had problems with this company many times holding my money for so called “risk”. I was with Wells Fargo prior with no problems. The only reason I switched was because one of my good customers was selling for you. I should have stayed with Wells Fargo. Your company is the worst mistake I have made. I am a retail business and cash flow is important. I find it rediculous that it should take two business days to change my bank account on your records in a time when we have internet.

SBGA - Small Business Growth Alliance

JACKIE

2019-06-06

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3 The customer service person I spoke to yesterday was rude. She was very condescending.

The customer service person I spoke to yesterday was rude. She was very condescending....

The customer service person I spoke to yesterday was rude. She was very condescending.

SBGA - Small Business Growth Alliance

Ed

2019-06-06

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5 Great customer service

Great customer service...

Great customer service

SBGA - Small Business Growth Alliance

Deborah

2019-06-06

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5 Heather helped answer my questions - which my own company representatives could not/would not. Thank you for your professionalism.

Heather helped answer my questions - which my own company representatives could not/would not. Thank you for your professionalism....

Heather helped answer my questions - which my own company representatives could not/would not. Thank you for your professionalism.

SBGA - Small Business Growth Alliance

Liam

2019-06-05

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5 John was incredible! Very friendly, patient and helpful!

John was incredible! Very friendly, patient and helpful!...

John was incredible! Very friendly, patient and helpful!