SBGA - Small Business Growth Alliance

Thomas

2018-03-19

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5 I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new password a few hours later as she mentioned and I have logged into my Access One site. She was very polite, sounded friendly and effectively handled my request.Thank You.

I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new...

I called to have a new initial login password sent to me since the initial one sent to me expired. Cassandra submitted my request. I received my new password a few hours later as she mentioned and I have logged into my Access One site. She was very polite, sounded friendly and effectively handled my request.Thank You.

SBGA - Small Business Growth Alliance

Maria

2018-03-19

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4 Kimberly R. in customer service is AWESOME! On every call to her, she is able to help me with whatever the issue is in a timely and professional manner. I so appreciate the customer service that she provides. Thank You Kimberly!!!!

Kimberly R. in customer service is AWESOME! On every call to her, she is able to help me with whatever the issue is in a timely and professional mann...

Kimberly R. in customer service is AWESOME! On every call to her, she is able to help me with whatever the issue is in a timely and professional manner. I so appreciate the customer service that she provides. Thank You Kimberly!!!!

SBGA - Small Business Growth Alliance

Cindy

2018-03-15

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5 Every time I call in with any issues or questions the person I talk to is friendly and pleasant and helpful.

Every time I call in with any issues or questions the person I talk to is friendly and pleasant and helpful....

Every time I call in with any issues or questions the person I talk to is friendly and pleasant and helpful.

SBGA - Small Business Growth Alliance

Ron

2018-03-15

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5 Very helpful with what I needed.

Very helpful with what I needed....

Very helpful with what I needed.

SBGA - Small Business Growth Alliance

Tracy

2018-03-14

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5 I had quite a few questions about my program and service charges. Holly was so patient, explaining everything, and making suggestions on how I could cut costs in certain areas. She took care of as much of the process as she could and made sure to follow up with me the following day! I plan to ask for her anytime I have questions.

I had quite a few questions about my program and service charges. Holly was so patient, explaining everything, and making suggestions on how I could c...

I had quite a few questions about my program and service charges. Holly was so patient, explaining everything, and making suggestions on how I could cut costs in certain areas. She took care of as much of the process as she could and made sure to follow up with me the following day! I plan to ask for her anytime I have questions.

SBGA - Small Business Growth Alliance

Tom

2018-03-14

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4 Was on hold too long but the question was answered very satisfactorily

Was on hold too long but the question was answered very satisfactorily...

Was on hold too long but the question was answered very satisfactorily

SBGA - Small Business Growth Alliance

Karen

2018-03-14

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5 Ericka was very helpful and very nice to speak to.

Ericka was very helpful and very nice to speak to....

Ericka was very helpful and very nice to speak to.