SBGA - Small Business Growth Alliance

Melissa

2016-05-31

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4 Marc M. should get 100 stars!!! Time and time again I call for customer service only to be transferred then transferred again. Normally I speak to at least 3 people before I get any kind of correct response. The two times I have been lucky enough to get Marc M. on the first call he has immediately walked me through the problem and how to fix it. Marc M. needs to be training all your employees!!! Great at his job and customer service!!

Marc M. should get 100 stars!!! Time and time again I call for customer service only to be transferred then transferred again. Normally I speak to a...

Marc M. should get 100 stars!!! Time and time again I call for customer service only to be transferred then transferred again. Normally I speak to at least 3 people before I get any kind of correct response. The two times I have been lucky enough to get Marc M. on the first call he has immediately walked me through the problem and how to fix it. Marc M. needs to be training all your employees!!! Great at his job and customer service!!

SBGA - Small Business Growth Alliance

michele

2016-05-31

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5 John and Brandy and the whole staff were excellent. Great customer service and the guidance on the installation was great.

John and Brandy and the whole staff were excellent. Great customer service and the guidance on the installation was great....

John and Brandy and the whole staff were excellent. Great customer service and the guidance on the installation was great.

SBGA - Small Business Growth Alliance

Farah

2016-05-31

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5 Excellent service from customer service Jetaun S, I really appreciate her help and prompt service.

Excellent service from customer service Jetaun S, I really appreciate her help and prompt service....

Excellent service from customer service Jetaun S, I really appreciate her help and prompt service.

SBGA - Small Business Growth Alliance

Robert

2016-05-27

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5 All questions were answered promptly and the system was checked for operations before disconnecting from the call.

All questions were answered promptly and the system was checked for operations before disconnecting from the call....

All questions were answered promptly and the system was checked for operations before disconnecting from the call.

SBGA - Small Business Growth Alliance

Belinda

2016-05-27

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5 Kat was very persistant to following on an ongoing issue that I was having. She was polite and very patient, committed to helping me solve my problem. Even gettin alternative information for me.

Kat was very persistant to following on an ongoing issue that I was having. She was polite and very patient, committed to helping me solve my problem....

Kat was very persistant to following on an ongoing issue that I was having. She was polite and very patient, committed to helping me solve my problem. Even gettin alternative information for me.

SBGA - Small Business Growth Alliance

Charles

2016-05-26

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5 Fast and efficient process. My company now has better data back up, faster processing, and a more professional credit card processing capability. Thanks.

Fast and efficient process. My company now has better data back up, faster processing, and a more professional credit card processing capability. Th...

Fast and efficient process. My company now has better data back up, faster processing, and a more professional credit card processing capability. Thanks.

SBGA - Small Business Growth Alliance

Lisa

2016-05-26

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5 Joshua was great. He was very helpful loading in our menu information and activating the system.

Joshua was great. He was very helpful loading in our menu information and activating the system....

Joshua was great. He was very helpful loading in our menu information and activating the system.